Georgina has more than fifteen years' experience writing and editing for web, print and voice. With a background in marketing and a passion for words, the time Georgina spent with companies like Sausage Software and sitepoint.com cemented her lasting interest in the media, persuasion, and communications culture.
Georgina's articles
You can learn a lot from data, but it's hard to measure happiness. Georgina looks at how user interviews can help you understand the hearts of your users.
What if your content was broken, but you didn't know? Georgina looks at content research methods and how you can make your content work better.
Whether about finding work, starting up a blog, or marketing themselves — new web writers aren't short of questions. Georgina Laidlaw has answers.
Release notes, properly created, can improve customer retention communications without you having to more work, Georgina Laidlaw says.
Help docs is often the last thing you design -- which often makes it an after thought. Georgina wants to change the way your work.
Georgina Laidlaw outlines how you can plan and create product support pages that actually help your users and enhance your product.
Lists are an important element of the web but how do you keep them readable as they grow over time? G has done some testing and has a few ideas for you.
If we want our interfaces to talk to users, should we whisper encouragement or bark instructions? Georgina looks at how bad grammar makes bad UX.
Read 5 Steps to More Scannable Lists and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Make a Good Video Script Great in 5 Steps and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Link Text: Best Practices for Desktop and Mobile and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Make Your Text Content Mobile-Friendly and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read 5 Common Punctuation Problems to Avoid and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Why Consistent Language Matters and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
In this article, I'll highlight the 10 most common user interface typos I see and help you avoid them.
Read Using Short Form Words Online: a Primer and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Making Demands: When to Say Please in Instructions and CTAs and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Georgina Laidlaw wonders if those "as seen in" or "as featured in" blocks used on so many sites have as positive an effect as the site owners might think.
Of all the aspects of a website that should be user tested, the effectiveness of text - web copy - should be a top priority. Georgina Laidlaw explains how you could go about it.
In this article, we're going to a much deeper topic by looking at one of the main text-related problems that online businesses—particularly startups—face.
Read Project Scope Reduced? Make Sure You Still Get Paid and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read 5 Fast Tips for a Better Brief and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read How to Get Paid and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Task Swapping: a Key to Freelance Productivity? and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Respond to Invoice Queries Without the Panic and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Getting Paid ... for Your Proposal?! and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read How a Good Self-description Can Help Your Business and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Choose the Best Invoice Payment Timeframe and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Three Ways to Turn Free Work into Paid Projects and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.
Read Five Steps to a Clearer Career Focus and learn with SitePoint. Our web development and design tutorials, courses, and books will teach you HTML, CSS, JavaScript, PHP, Python, and more.