Simon Codrington covers how to use the WordPress contextual help screens to document important parts of your theme or plugin.
Up and Running with WordPress Contextual Help Screens
How to Write (Better) Release Notes in 7 Steps
Release notes, properly created, can improve customer retention communications without you having to more work, Georgina Laidlaw says.
A 6-Step Plan for Creating Genuinely Useful Product Support Pages
Georgina Laidlaw outlines how you can plan and create product support pages that actually help your users and enhance your product.
Wizpert – incentivized helping
Wizpert is a community of helpers who get rewards in the form of virtual currency exchangeable for real money.
How to Boost Your Windows 8 Productivity