Providers usually specialise in either domain registration or in hosting. While a provider may actually offer both you will generally find that one is their main business and the other is just a side business that will not get as much attention. You are best off to get your domain from a provider that specialises in domain registration and your hosting from a provider that specialises in hosting. If you insist on getting both from the same provider (not a recommended practice) then get them from a hosting provider as you will need all the features for your web hosting but will be able to live with limited controls for the domain.
Stephen J Chapman
Do those comments still stand?..I ask because I am thinking of taking advantage of NameCheap’s current discounted offer.
Can anyone, who has namecheap hosting, please give more specific updated experienced info? if it is necessary of course.
Gotcha, the exim thing is not possible currently (I’m 99% sure) but we have worked the last 9 months on a custom central mail system to allow for things like that, once its ready we will make an announcement as well.
I’m not an admin but I’d be happy to check, I believe it was just not a configuration that works with cPanel. I don’t suppose you have the ticket handy so I can search our old support system?
Of course we terminate any spammers, but 99% of the time its a good client with an outdated WordPress or other script. So we help them clean it up but it is pretty common. We are working on a long term solution to keep our customers scripts up to date too.
No problem, I understand the frustration, if my email goes down I’m not a happy camper either,
Thanks, Ben
Hi Ben, I realized that the 60 day hold is a requirement imposted by ICANN. Unfortunately, the EXIM problem happened just after I’d transferred some domains and I lost a LOT of credit because I couldn’t close my account (and didn’t get back to ensure it was closed for MANY MONTHS - my fault, obviously).
As for “not possible at the time,” is it possible now? I remember you had a number of really good sysadmins but noone explained WHY the EXIM could not use a client’s DEDICATED IP address on their e-mail (not to mention WHY they would not terminate the SPAMmer’s account to get that EXIM removed from the SpamHaus blacklist).
I recognize that you’ve been working to improve Site5 and, from what I’ve seen here, you’ve done a good job. The memory of the pain and suffering at the peak of your predecessors’ reign still lingers (obviously) but I am trying to be fair to you, too.
David, sorry to hear about your problem. We have also been in this business for around 9 years and have always provided 100% control over the domains registered by our customers to them directly.
So as a generalization you might say the rule holds true, but I said “honest providers” will not resort to them, at least they SHOULD not.
I think that is a very valid post and still as much as true now. Since hosting providers are geared towards hosting, you will get a much better deal and a better performance hosting account as well.
Yes, that is true in some cases so you should check with your provider before you register. However most honest these days do not resort to such things.
Usually the second reason is that if your host has an outage, if your savy enough - you could repoint your domain at a landing page on a different host.
That depends on the lenght of the outage. I am sure you realise DNS changes are not instant and can take 24 hours to resolve.
It is more connected domain names which you register with web hosting rpovider. Web hosts register names for themselves and using that trick they are trying to keep their customers with them
If you register your domain names there you need to understand that if you buy web hosting from them you will have all your eggs in the same basket. So far that is not recommended.
I wish that were true - about honest providers. However, that’s generally NOT the case so it’s ALWAYS safest to divide as Stephen recommended. I concur with his advice.
As for the propagation of domain name pointer updates, I’m sure that the standard advice is 72 hours … but I’ve seen it occur in under a half hour.
Experience? Okay, when Site5 went from great to poor (several years ago - I understand that Ben’s worked wonders and returned Site5 to its former glory), I’d just moved a couple of domain names to my Site5 control panel when I could no longer tolerate sharing a server (NOT IP address) with spammers and moved all my domains to a VPS (when Site5 refused to configure their mail servers to send my IP address for my e-mail - resulting in “block blacklisting” by SpamHaus, a terrible service). Unfortunately, I could not close my account until the 60 day post-transfer period expired. The problem was not that they held the domain registrations hostage, just that I was not free to close the account when necessary.
Typically, the HORROR stories are much more severe (of the “all the eggs in one basket” problem) but that’s my story.
Ben from Site5 here, that post 60 day hold is done by ICANN and has nothing to do with us.
Also, we did not refuse to configure mail servers to use your IP, that is simply not possible with cPanel/Exim and the configuration at the time. Just wanted to make sure that is clear as if we could we would, but it was not possible at the time.
There are a lot of smaller hosts out there and in the past a few have done unscrupulous things like hold the domain hostage if the user wanted to switch to another hosting provider. That is generally the main reason why people suggest you keep your domain register and hosting company’s separate.
Usually the second reason is that if your host has an outage, if your savy enough - you could repoint your domain at a landing page on a different host.
I suggested a friend use namecheap’s hosting though for convenience. Its a small site so not much to worry about.
This is absolutely not valid with Namecheap. Namecheap are a good registrar and a good web host and do not participate in any underhand policies. You are free to cancel domain renewals or hosting at any time and it does not impact on additional services you may have.
Namecheap are getting ready to launch www.web-hosting.com next week as the hosting brand.