Domain name ownership

Greetings Sitepointians…

I have a potential client that used to have a website a couple of years ago but the person that originally made it has disappeared and the client can’t get in contact with them.

The domain name (a .com.au) is no longer directing to the server where the original website is but instead shows as ‘resolving host’ for some time but then eventually can not find the server.

I checked up the whois of the domain which still seems to be registered to the client, but doesn’t display a expiration date (as with all whois .com.au domains) so I can’t see when and if it will expire. It’s status is ‘ok’. The ‘registrar ID’ is one domain registrar, while the ‘registrant contact’ is ‘clientname@completelydifferentregistrar’

So I guess what i’m asking is, what can be done in such a case as this. As it’s an Australian problem I can understand people may not know. Can the client contact the original registrar (one of the two or both) and change the details of the domain?

Any help on this topic is greatly appreciated.
Cheers.

The email address as far as I know doesn’t have any connection to the client, except the domain is before the ‘@’ and then a completely different registrar is after the ‘@’ which I thought was a bit weird. I’ll have to double check with them.

I think that would be better to investigate that not. If you wait more he might have some problems with that.

Well, it has the client’s name and ABN, so yeah, that’s a good thing.

The email address as far as I know doesn’t have any connection to the client, except the domain is before the ‘@’ and then a completely different registrar is after the ‘@’ which I thought was a bit weird. I’ll have to double check with them.

I’ll see what happens and hopefully just give them a call.
Thanks for your help ralph! Fellow melbournite!

If you know the domain registrar, and the client owns the domain name, I would ring the registrar and just ask for the client’s login details. Of course, explain the situation, and there may be some verification required. Does the email address the domain is linked to have any meaning to the client?

Still, I would ring the registrar and explain the situation. I usually find them very helpful.

The fact that the client owns the domain is very helpful. Otherwise, this can be a very painful scenario.

Thanks for your help ralph! Fellow melbournite!

No worries! Please let us know how it goes. Good luck.