Zoom Phone
16% off annual Pro+Global Select and Business Plus plans
Save up to $52
No account required. Your secret will be saved in your browser.
About Zoom Phone
Zoom Phone represents a significant shift in enterprise telecommunications, moving away from fragmented legacy hardware toward a unified, software-defined approach. As a cloud-native VoIP solution, it integrates directly into the existing Zoom ecosystem, allowing you to transition a standard voice call into a full-featured video meeting with a single click. This interoperability eliminates the friction often found in traditional office setups where phone systems and video conferencing tools live in separate silos.
The platform is designed with global scalability in mind, offering local PSTN access in dozens of countries and supporting “Bring Your Own Carrier” (BYOC) models for organizations with existing telecommunications contracts. It provides enterprise-grade features, such as intelligent call routing, automated attendants, and detailed call analytics, without the need for complex on-site infrastructure. Because it operates on the same high-performance network that powers Zoom’s video services, it maintains high voice quality even in low-bandwidth environments.
For businesses looking to modernize their tech stack, Zoom Phone offers a path to consolidate vendors and reduce administrative overhead. Centralized management through the Zoom portal simplifies your onboarding and provisioning of desk phones.
To explore how this solution fits into your current workflow and to find competitive pricing, check out the latest offers available on our marketplace!
Eligibility
- New customers only
Features
Elevate to meeting
You can instantly transition a standard voice call into a full Zoom video meeting without requiring the other party to hang up or dial into a separate conference bridge.
Auto-attendants and IVR
The system allows you to create automated answering menus that route callers to the correct department or individual based on customizable rules and user input selections via keypad.
Call recording and transcription
Conversations can be recorded locally or to the cloud, providing you with searchable transcripts and the ability to review important details from past business calls or meetings.
Centralized management portal
This administrative dashboard provides a single interface for managing users, assigning phone numbers, and monitoring call quality and usage across the entire global organization from one location.
Voicemail with transcription
When you miss a call, the system records the message and automatically generates a text-based transcript that is delivered via email or directly within the Zoom application.
Shared line groups
Organizations can configure multiple team members to share a single phone number, ensuring that incoming calls are answered by the first available representative within a specific department.
Integrations with CRM platforms
The software connects with popular tools like Salesforce and Slack to provide click-to-dial functionality and automatic logging of call activities directly within your existing workflow applications.
Seamless call handover
This feature allows an active caller to switch between mobile device, a desktop application, and a desk phone without any interruption or dropping the ongoing audio connection.
