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Pagerly is built for tech teams who rely on Slack to stay connected and get work done. It brings structure and automation to on-call rotations, incident response, internal IT support, and even customer service, without forcing your team to juggle multiple tools. Everything runs inside Slack, so when something breaks or a ticket comes in, the right people are notified instantly, schedules are already in place, and task ownership is clear.
From smart scheduling and automated ticket assignments to custom fields and deep CRM integrations, Pagerly helps reduce noise and keep workflows organized. It’s not just about faster response times (though teams often see a 50% improvement); it’s also about building a more predictable, less stressful support culture. Teams using Pagerly have reported increased uptime, better SLA tracking, and a noticeable drop in time wasted on manual coordination.
Whether you're managing dev teams, support queues, or cross-functional handoffs, Pagerly fits into your existing stack and adds clarity to the chaos. With over 150,000 developers on board and hundreds of thousands of hours saved, it’s proven to scale across growing teams. You can try it free for 30 days, explore flexible subscription options, and even find exclusive discounts in select SaaS marketplaces.
If your team is already in Slack every day, Pagerly offers a way to turn that activity into action—faster, cleaner, and with far fewer dropped balls. Discover the offers and discounts available on our marketplace today!
On-call scheduling and rotations
Pagerly makes it easy to manage on-call shifts right inside Slack. Teams can set up rotating schedules, swap shifts when needed, and keep visibility across the board without relying on spreadsheets or separate tools. It's built for DevOps and SRE teams who need clarity and flexibility around availability.
Incident management and response
When something breaks, Pagerly brings the right people together quickly. It centralizes incident reporting, coordination, and updates within Slack, so your team can focus on resolving issues instead of chasing status updates. Notifications and workflows are built-in to help reduce downtime and confusion.
IT helpdesk ticketing
Turn your Slack workspace into a functional IT helpdesk. With Pagerly, team members can submit requests, assign tickets, and track progress in one place. It keeps conversations organized and cuts down on the back-and-forth, so problems get solved faster and nothing slips through the cracks.
Customer support integrations
Pagerly connects with your CRM and email systems to manage customer tickets directly in Slack. Every conversation is linked, tracked, and visible to the right team members, making it easier to stay on top of service requests and follow through without toggling between platforms.
Custom data fields
Teams can create fields that match their workflows instead of being locked into a one-size-fits-all setup. Whether you're tracking internal SLAs or adding specific tags for compliance, Pagerly lets you collect the data that actually matters to your operations.
Automated workflows
Cut down on repetitive tasks by automating ticket routing, reminders, and task handoffs inside Slack. Pagerly helps standardize responses and improves consistency across teams, so everyone can move faster with fewer manual steps.
Deep integration with existing tools
Pagerly works with the tools your team already uses, like shared calendars, CRMs, and dev platforms, including Google Calendar, HubSpot, and GitHub. The integrations keep everything in sync and reduce duplication, making it easier to manage incidents, tasks, and support requests from one central hub.
Resource allocation analytics
Understand where your team’s time is going and how resources are being used. Pagerly tracks shift coverage, ticket resolution, and workload trends, giving you data you can actually act on to improve team performance and planning.