Chatbase

Training on diverse file types

Chatbase allows you to upload and train a bot using an extensive range of file types, including PDFs, CSVs, text files, and website sitemaps. This flexibility ensures that virtually any organizational document or digital content source can be used to build the foundational knowledge for your custom AI assistant.

API access for advanced integration

For developers, Chatbase offers a robust API, which allows the bot to be integrated into other applications, complex software workflows, or mobile apps. This capability goes beyond simple web embedding and supports more advanced, bespoke deployment scenarios.

Seamless website embedding

Once the bot is trained, the platform provides a simple, ready-to-use embed code that can be placed directly into any website’s HTML. This capability means the custom AI assistant can be deployed for customer interaction or internal support with minimal technical fuss.

Source material citation

When the bot answers a question, it can be configured to display which specific uploaded document or web page segment the information came from. This crucial feature builds user trust and provides transparency, allowing the end-user to verify the AI’s claims against the original text.

Custom appearance and branding

You can adjust the chatbot’s visual style, colors, icons, and even its name to ensure it aligns perfectly with your existing company or website branding. This customization feature helps to maintain a consistent user experience and prevents the bot from feeling like a generic add-on.

Conversation history and analytics

The platform provides a dashboard where you can review past interactions, seeing exactly what questions were asked and how the bot responded. This valuable analytical data allows you to identify knowledge gaps or refine the source content for improved accuracy over time.

Multiple data source management

A single bot can be trained on a combination of different sources, such as three separate PDFs and one website link simultaneously. This management system allows for the creation of complex knowledge models tailored to various segments of a business’s operational data.

Sharing and collaboration features

The platform enables you to easily share your trained bots or collaborate on the training process with team members. This is particularly useful for larger organizations where multiple departments may need to contribute data or manage the performance of the AI assistant.