Hi, do you have a link to the site where we can observe this happening?
Hi James, thanks for your reply, sure, it’s my friend’s/customers’ website: https://neurochirurgiaboari.it
I’ve just been navigating around the site in Firefox with no extensions installed (so not blocking anything). For me, the only cookie that was set from your client’s domain in this entire time was a cookie to say that I accept cookies when I accepted the cookie banner.
I’m no legal expert, but I did notice a couple of things that would need to be covered.
Here, you are using embedding a YouTube video: https://neurochirurgiaboari.it/trattamento-multimodale-meningiomi-intracranici/
In Germany (where I’m based), this is not really legal. To be 100% compliant you would need to implement a “click to load” solution, with a small disclaimer that information will be sent to Google’s servers.
Same thing goes for these pages:
Here you are embedding Google Maps and Google is storing cookies on my machine.
Privacy policies can be something of a nightmare, especially for doctors, so if I was you I would make a map of your site (just grab a plugin), then look at all of the external services you are embedding. These will definitely need covering. Then look at all of the WP plugins you are using and see if any of them is making use of client-side storage (it’s not just cookies you need to be aware of but local storage, Indexed DB etc). Technically required cookies are fine (e.g. to remember a user’s preference for dark mode), but anything involving personally identifying information needs covering.
As a final thought, you have the option “No” in your cookie banner, but clicking it makes no difference to whether cookies are stored or not.
Sorry I couldn’t really answer “where are my cookies”, but hopefully this still gives you something to go on.
James, thank you so much for your detailed analysis. At this point I would say that it would be appropriate to carry out a more in-depth assessment. Thanks again! You are really very kind!
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