Unable to connect to the Internet

Sorry for posting it here but the layout and everything seems to have changed since the last time I was here.

Long story short, at work we have a fast computer and a slow computer. We generally work at the slow computer due to its location. I’m switching the computers currently so that my boss works at the fast one. In the process of doing this, I thought to myself that I could just switch the computer case (whatever it’s called.) There is no new wiring between the two computers. Each have a sound cable, power cable, etc. The slow computer DID have an Ethernet cable, whereas the fast computer didn’t. Although both computers had Internet. I think the fast computer had a Wireless stick or something.

So I’m hooking up the fast computer and even plugging in the Ethernet cable (which it shouldn’t have needed) and it won’t connect to the Internet. Nothing wire-related should be different. It doesn’t even recognize the Ethernet cable is in. It can’t even find the network. I’m at a loss of what to do. Can anyone help?

Edit-Both have Ethernet cables, although due to the wiring setup, it’d be extremely hard to switch cables (if that would even matter???)

Update, the technical support person was extremely unhelpful. He told me it was a computer problem and I’d have to contact manufacturer.

For anyone who stumbles across this thread and has the same issue of it not connecting, I’ll explain how it got fixed.

I noticed that in command prompt, when I typed in ipconfig, there was no Default Gateway. So the Local Area Connection was messing up. That was the underlying issue. I then typed in “ipconfig /flushdns” and it then began to work. Thanks anyway Sitepoint :). Miss all of you guys.

[FONT=Georgia]@RyanReese ; No idea how to fix your problem, but welcome back!

And if you think it’s different now, just wait 'til we migrate from vb![/FONT]

I guess you’ve done all of this but just in case…

Assuming that you’re using some kind of version of Windows

  1. Open a prompt window (start button > run > cmd) and write ipconfig

If the IP address starts with 169 you definately have not network.

If it gives you something else (like 192.168 or similar) then do a ipconfig /all.

  1. Do check if the computer’s IP is assigned dynamically by the DNS server or statically, manually input. To do so open the Network Window (It has different names depending on your Windows version but all of them are similar. You can do open it from theControl Panel or right-click on the small computers at the bottom right corner of the Window, where the time and date are)

When you find the Local Network Connection. One right click on it and choose properties. In the list of protocols, choose IPv4. Open with a double click and see if there are some numbers for IP, gateway and DNS addresses.

If there are, write them down and set everything to dynamic.

Only then, go to the window prompt that you opened before and write ipconfig /release and after that ipconfig /renew.

Renewing the ip address if there’s a manual configuration is useless.

There are more things that you can do but I have to go back to work :smiley:

You should check all your internet connections and then you can take help from customer care.

r you post for take posting count ?

Why do you ask?