Seeking Merchant Account

Hi there,

I’m looking for a new merchant account. Can anyone recommend a company who is:

  1. Professional
  2. Reliable
  3. Communicates ALL the fees, not only some
  4. Is ethical & honest
  5. Returns e-mails & phone calls in a timely manner
  6. Isn’t sleazy or underhanded
  7. Has a good reputation & has been around for min. 5 years
  8. Charges reasonable rates
  9. Can get merchant accounts for companies in the UK & Canada

We are looking for someone who has experience with pseudo adult sites, high risk adult sites & mainstream type companies.

Thank you

Michelle

We’ve been using Net Billing for yrs now and I highly recommend Mitch and his team … but just for wot it’s worth, don’t discount 3rd party billing options like Epoch, merchant accounts can be a false economy because they come with more hassle and end to end costs that then appear in the discounted transaction rate

Hi there,

Are they in AU or the US?

Thanks

Michelle

Their based in LA USA

Hi

You might want to check this one out

http://www.hostgator.com/merchant-accounts.shtml

Thanks, but it looks like they are just referrals to different merchants.

Michelle

Sorry to say it, but I have doubts such a company meeting all your requirements exists. You were good up until point 9 and 10, once you add the international support and high risk / adult sites into the mix, you lose the ability to ask for those other things.

The way people deal with porn (high CB/fraud rates), and the way Visa/MasterCard deal with risk, just makes it impossible for any processor to cater to those merchants while offering good rates, support and maintaining a good reputation.

Hi David,

Netbilling only offers merchant supports if you use their gateway. Just so you know for next time, as I didn’t realize that & wasted about 3 days trying to find info from there.

Thanks though :slight_smile:

Michelle

Dan, I actually disagree, but you have the right to your opinion :slight_smile: Had this last company I dealt with actually been professional, they said they charge high risk the same rates as any other company.

As for #9, that isn’t a must.

I’ll continue searching.

Thanks

Michelle