Evening all,
I wanted to know if anyone else on here has had problems with these guys - Rocketfish SEO Ltd ?
I employed them back in July to do work on my 12 websites and was very clear what I wanted them to do - but the service has been terrible. I wrote to them to cancel their services last week and also to their sales manager, who’s email I had but heard nothing since - no response whatsoever. I have today cancelled my direct debit and again written to them to let them know.
Up until July I had done my own SEO across my network of sites but decided that my time was better spent building my business, so looked around for people to outsource to, I received an email from Rocketfish at this time and liked the look of the Rocketfish Ltd website, so I arranged a meeting and met their sales manager who was very good and promised that it was not a problem, to handle all the SEO on all 12 sites and he was pleased that I had set up all the social media channels such as twitter, facebook page, you tube channels, google+ and pinterest.
I was very clear that all I wanted Rocketfish to focus on was continuing to build my rankings on the keywords I had already researched and identified - I even supplied keyword lists of 30 keywords to target for each of the 12 sites in July.
It has been a distaster from start to finish with my rankings actually falling. I was ranking position 3 for some of my keywords and have now dropped off the 1st page.
Everytime I have tried to get answers over the past few months or keep them on track I have had excuse after excuse. A different person seems to answer my messages each time and no one has a clue what is going on.
I read a thread on here form someone who had been forced to take Rocketfish Ltd to court and recover his losses - has anyone else had a similar experience ?
Thank you for your time guys