I just got this ticket from rackspace saying google is pulling the plug on urchin. This is outside of rackspace's jurisdiction, I understand - the thing that really chafes is that they not giving us an alternative other than us customers installing google analytics - I have over 100 hosting customers! This would take HOURS upon HOURS to do.
More than ranting, I ask that everyone who is a rackspace customer to complain to rackspace out this - I see this as highly unprofessional. Reply to their ticket and let them know you feel this is unacceptable!