How Do I Preview My Google Ads?

I am desperately searching for a way to see my ad preview WITHOUT using the Use the Ad Preview and Diagnosis tool which doesn’t pull up my advertisement, even if I search the exact keywords.

I am trying to get a simple screenshot for a client so they can see what their ad looks like. I am amazed to find how difficult it is to see my ad without this tool that seems incredibly limited.

I know for one of my other businesses I get an ad preview directly on Google, however, this feature too seems to be elusive as there’s no indication as to how this works, how to turn it on, or if it’s even an option to turn on.

As you can probably tell I’m pulling my hair out here!

Thanks in advance for your help.

Don’t you see the ad when you visit the website?