I won a .com domain name in a GoDaddy
Auction on 21st Jan this year.
I have bought many domains using GoDaddy
auctions and so have some experience
However this time something happened
which was most unusual. I checked if this domain
was transferred to account last week
BUT it wasn’t.
I contacted GoDaddy on 11th Feb
and they advised me to download
a form page called ‘Contacting the Domain Name Seller’
which I found strange as I have never ever needed to
contact a domain name seller. GoDaddy is the
broker so why should I contact a seller in this instance.
My contract is with GODaddy not the seller.
I paid GoDaddy £82 inc taxes for the auction which
So I contacted the seller using the Godaddy’s
page link and requested the transfer of this domain
to my go daddy account. I did this 4 times with no
I called GoDaddy again last week and received
an email reply saying that I should have filed a
dispute within 15 days of winning the auction.
There’s nothing they can do as they released the funds
back to the original domain owner!
I wasn’t advised about this 15 day dispute as I have
never needed to contact a seller before to release and
transfer a domain name. It’s ironic that the domain I won
is also registered with GoDaddy. Why couldn’t they just transfer the name to me?
I don’t understand this. I appear to be a victim of some negligent action
by GoDaddy. I don’t trust them anymore.
This debacle cost me £82 which I have now lost and no Domain name to show for
it. Can anyone advise my best course of action?
Any advice would be most welcome.