I absolutely dreaded the idea of shopping for a host. Then I happened to find 2am Network, mentioned in a forum like this one, and I could not be happier.
My needs aren’t great (though 2am has many plans for people who have greater needs than I do) – I just wanted a good, shared hosting plan for a basic how-to site, but I still had a long list of wants, and 2am Network met every one! This is what I was shopping for, and found!
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An affordable plan ($3-$5/mo) for a generous amount of bandwidth and space.
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Unlimited add-on domains allowable (relevant to the bandwidth/space allowances).
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Unlimited POP email
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Optional Secure SMTP Server (SSL)
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Ability to pay quarterly to check the service over a reasonable amount of time, while investing only a small amount of money and avoiding monthly bills.
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Multiple servers owned by the host itself. (Did not want to be part of a virtual co-op where my host has no control over the server because he is just a re-seller of someone else’s service.)
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In-house techs that ARE KNOWLEDGEABLE and address questions comprehensively. (Do not want to go through escalating customer service to eventually reach ‘the only person who knows anything’, nor do I want to be farmed out to someone who’s reading a script and knows less than I do.)
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Wanted a host with plans that continue to be affordable, even at higher levels, so that I can expand if need be.
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Wanted cPanel.
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Wanted 99.9% guaranteed uptime.
Aside from all this, I got something I didn’t know I wanted until I read it on 2am Network’s site, a price lock guarantee! As long as I have the account I signed up for, the price never goes up! That was a really nice extra!
In addition to all this, the professionalism, knowledge, personal attention, and friendly customer service of the techs AND the CEO, Cameron Coish, cannot be beat. My pre-sales inquires were answered with just a few minutes, and this didn’t change once I signed up. If you have a technical question about your site, you will get an answer pronto. And it won’t be a half-baked answer. It will not only answer your question, but help to educate you too. These guys are just great. I really can’t say enough.
This is an up-and-coming company, which was my one reservation, but everyone starts somewhere, and after just a few exchanges with 2am Network, it became clear to me these guys are go-getters who know their stuff and are determined to be a premiere host provider. I could not be happier I chose them. In my opinion 2am Network is one of the very best hosts anyone could ask for. I’ve been with them just over a month, but I plan to stay forever. I cannot recommend them highly enough. 