DV Service Manager

iO are looking for a Service Manager with ITIL and ServiceNow experience with an active DV clearance. Start: ASAP Location: Hybrid (On-site one day a week in Reading) Rate: £450-500 Outside IR35 Length: 6 months ITIL Service Accreditation, preferably an ITIL Service Design accreditation, but overall experience of working with the full ITIL lifecycle Experience of ITIL Service Design implementation background, particularly within a large, complex transformation programme Stakeholder management, leadership, influencing, collaboration skills preferred above technical skills Experience of implementing a Service Strategy, ideally in an organisation where this may not have been fully developed Experience of Service Now, workflows, catalogues, automation of service provisioning