Websites With Seamless Use Of Paypal

Business
1

Hi All

I am thinking about using Paypal as the payment method for my website, however I have a couple of concerns which I have listed below.

  1. It might look unprofessional if my customers are diverted to the Paypal Website.
  2. My customers might get a bit annoyed about being diverted to the Paypal website
  3. It adds another step to the process, which may deter customers.

Is anyone able to provide me with examples of sites who use PayPal as their payment method and appear to have a rather seamless and painless process?

Most of my customers will be paying by credit card, and won’t have a PayPal account, so I am particularly interested in sites that are focused on Credit Card transaction.

Cheers

Jake

2

I use PayPal Website Payments Pro. Nobody has to leave my site to check out. I am using Shopify eCommerce platform.

3

Using PayPal as your primary credit card
processor is going to cost you sales as
many people still do not realize that they
can pay with a credit card on paypal.

Use PayPal as a secondary payment provider
and you’ll see higher credit card orders and
higher overall orders as you always pick up
extra orders from people that view their paypal
account as “funny money” that they spend
a little more freely.

4

If you want to make the whole process transparent, you don’t have to stick with PayPal. There are other payment processors who would accept order data in the background (in XML): Authorize.net, HSBC, SagePay to name a few.

5

Hi,

  1. It might look unprofessional if my customers are diverted to the Paypal Website.

Personally, I actually feel safer knowing I’m on a website of a payment gateway dedicated to secure payments rather than a small business’s own web server who I would feel is less secure and are redirecting my credit card details to a payment gateway. Pay Pal payment screens are very familiar to me as I use them on so many other merchant’s websites, especially eBay!

This website: http://www.babybots.co.uk/monkeyfoot.htm for example is using Pay Pal standard payment but has a more integrated feel because I was only transferred to Pay Pal at the very end of shopping when I need to enter my credit card, everything I was doing with my cart before then kept me on their website rather than opening a whole new web page for the basic pay pal cart.

6

There are only a small number of countries where Paypal can accept credit card payments without the person first setting up a paypal account. For most of the world you need a Paypal account in order to set up to pay by credit card.

The big advantage that Paypal has for credit card payments is that the person need only give their credit card details once to Paypal and does not then need to give it to anyone else in order to use it to buy online using Paypal.

I have come across lots of people who prefer to hand out their credit card info once to a big company like Paypal which they have heard of rather than having to give it to someone they have never heard of whose web site doesn’t offer Paypal.

Also Paypal works for people who don’t even have a credit card as it can also be linked directly to a bank account and you can also use the money you have collected in the account to pay for purchases.

7

I agree with Stephen - it won’t probably matter for your conversion whether a customer is redirected to PayPal or not. Still, in case you wish to implement a background method (Website Payments Pro), it is supported by virtually any shopping cart program. An integration to a custom website is also fairly easy.