recently i sealed a freelance project of revamping a client’s website. after i submitted my proposal to them which clearly describes the revamping requirements, optimize SEO & SMO for them, they agreed that i undertake the project.
my client is not an internet savvy person, and therefore he does not even remember his website’s cpanel & ftp login & password. he requested (with his authorization) that i contact his webhosting company to get the access details. to my surprise, his expensive webhosting which is twice the price of my own personal webhosting does not include MySQL!
in the proposal i explained that his static website will be migrated to a CMS like wordpress or joomla. now i found out that his subscription does not have MySQL. should i explain to him that i can only revamp the site into a new SEO-optimized site but remain static?
Should i advice my client to change webhosting i.e. to my webhoster which is cheaper with mysql included? Am i in position to advice him (my client) anything regarding this?
Sorry, im new in freelancing business hence this question. All advice welcome. Thanks!
Absolutely - just tell him this current hosting package is not suitable and you can only proceeed if he moves to a host that offers mysql. As you offer hosting it makes sense for him to move to you but if he baulks (but tbh there is no reason why he should - most developers offer hosting as part of the package, maybe throw in the first years hosting free?) at that then you can easily source another independant host. There is no conflict as you explained at the outset that a CMS would be integral to the project and no database==no CMS
I’d tell him he needs to switch hosts, and find him a cheaper deal which is better. They would (hopefully) be grateful. But I’m new to this too, and coming to realise that for every nice reasonable rational person there are at least 2 who will assume that anything you say like this must mean you are incompetent, and that will be the end of that. Or at least I think that is what goes through their heads, hard to be sure really. I lost a client over a similar issue but with PHP. They ended up with a nasty flash website, which took more than twice the original deadline and is still incomplete - because the client obviously didn’t provide the content (probably also explains the lateness). I’m now guessing it was also flash because he refused to change hosts, and feel quite sorry for whoever got the contract on that one!
Good luck! And if you can’t persuade them easily, perhaps take that as some kind of sign that they will be difficult and move on?
the problem is the client recently just renewed his contract with his webhoster for another year, just a month’s shy before i struck this deal with him. i bet its tough to coax him to abandon his newly renewed contract. but i feel uneasy though of how his current webhoster ripping him (my client) off like no tomorrow. My client’s subscription is RM (malaysian ringgits) 415 p/year with no MySQL, LAMP goodies, for a 30GB webspace with only 1 domain allowance while my webhosting is 100GB for RM150 p/yr with 10 domain allowance including MySQL, Apache etc!!
well i will check again the details of his subscription as im still awaiting the login & password from his webhoster.
there were times like these when we were put in a position to confront with these kind of trial and tribulations. as for my case my project proposal describes so clearly about database driven CMS that i will do for him, migrating his crappy 90’s made-of-frontpage98 website to a sleek corporatey website powered by with CMS, optimized fully with SEO & SMO helping to boost his business.
i was so confident when i was still in talk with him about this project that he will definitely have the latest ‘state-of-the-art’ webhosting packages with all the best CPanel goodies i.e. mysql, apache, htaccess, subdomain, email, etc one webhosting can offer. little could i comprehend there were companies who are still stuck, not only with crappy static websites but with stone-aged webhosting subscriptions as well!!
it was indeed one heck of a hassle, and now i need to grow some sort of thick face to coax him into changing his webhosting to a better and cheaper one. one thing worries me though, i hope he is not short of temper when i inform him this bad news!
I still think you should just throw in the first years hosting free - that way you get a regular income from next year and the client saves a lot of money from next year and no additional cost this year - everybody wins!