Forgive me if this is the wrong forum, but it seemed fitting since the framework the WordPress site was built on is Laravel, and I’m a complete foreigner to the build.
It’s a WordPress built site but the structure is not atypical. What’s more, it seems the WP Administrator is blocked from adding plugins. It was explained to me that this was part of the Laravel build to create this prevention. Therefore, I’d like to know is there a breadcrumb trail to follow to find out where the code is to re-enable uploading plugins, or is it an easy find?
It may be beneficial to know what precisely you mean by “blocked from adding plugins”. How are you attempting to add a plugin, what message is it giving you, and where, etc…
It sounds like the site has custom restrictions built into the Laravel framework that override normal WordPress behavior. You may need to review the custom code or config files to find where plugin uploads were disabled. Once located, adjusting those settings should restore the ability to add plugins.