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Agile 2: The Next Iteration of Agile
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Preface
Agile 2: The Next Iteration of Agile
Foreword
Preface
1
How Did We Get Here?
A Culture of Extremes
Divided and Branded
Controlled by Dogma
The Introvert vs. Extrovert Problem
Coaches Should Not Assume
Now What?
Notes
Specific Problems
Leadership Is Complex, Nuanced, Multifaceted, and Necessary
The Scale Problem
Today's Tech Platform Is As Strategic As the Business Model
Tech Cannot Be an “Order Taker”
Transformation Is a Journey, Not a Rollout
The Individual Matters As Much As the Team
Culture: Individual vs. the Collective
People Don't All Work the Same
Communication Is a Process, Not an Event
The Importance of Focus
Data Is Strategic
Notes
Leadership: The Core Issue
Authority Is Sometimes Necessary
The Path-Goal Leadership Model
Collective Governance Does Not Solve the Problem
Dimensions, Modes, Forms, and Directions of Leadership
Soft Forms of Leadership
Applicability and Trade-Offs
Socratic Leadership
Servant Leadership
Theory X, Theory Y, and Mission Command
Knowing When to Intervene
Notes
Ingredients That Are Needed
Elements to Keep or Adjust
Elements to Add, Add Back, or Change
Notes
Kinds of Leadership Needed
Which Leadership Styles Are Appropriate
Leadership at Each Level
Common Types of Product Leadership That Are Needed
High-Risk Products
Research and Innovation Leadership
Operational Leadership
Leadership and Accountability
Any Leader
An Outside Person: A Sketch
An Inside Person: A Sketch
A Person of Action: A Sketch
A Thought Leader
Notes
What Effective Collaboration Looks Like
A Collaborative Approach
Respect How Others Work
Team Leads Need to Facilitate Effective Collaboration
Every Interruption Is Costly
Standing Meetings Are Costly
Deep Exchanges Are Needed
The Whole Remote vs. In-Person Thing
How to Make Remote Work Work
Are Remote Teams a Trend?
Notes
It's All About the Product
What to Prioritize
A Product Should Be Self-Measuring
Development System as Product
Notes
Product Design and Agile 2
Agile Ignored Design from the Beginning
Technology Teams Need to Be Equal Partners
The Product Owner Silo
The Need for Early and Frequent Feedback
Don't Just Provide Features—Solve Problems
Participatory Design
Single-Track and Dual-Track Approaches
Notes
Moving Fast Requires Real-Time Risk Management
The Need for Real-Time Feedback Loops
Creating Real-Time Feedback Loops
Metrics as Feedback
People Need to Understand the Metrics— Really Understand Them
Better Information Radiators
People Need to Read, Write, and Converse
Validation and Experimentation as Feedback
Flaws in the Pipeline Model
Feedback: Learn from Product Usage
Balance Design and Experimentation
Responding in Real Time
Notes
A Transformation Is a Journey
Agile Is Not a Process Change
What a Learning Journey Looks Like
Organizational Inertia Is Immense
You Do Not Need to Build Anything
Notes
DevOps and Agile 2
What Is DevOps? And Why Does It Matter?
Common DevOps Techniques
Data
Notes
Agile 2 at Scale
Issues That Arise at Scale
What Is the Strategy?
Strategy and Capability Alignment
Portfolio and Capability Intersection
Need for Hierarchy
Initiative Structure and Leadership
Coordination at Scale
R&D Insertion
Multiple Stakeholders
Knowledge Gap
Reflection on FamilyLab
Notes
System Engineering and Agile 2
How Hardware and Software Differ (or Not)
Multitier Products and Systems
Our Case Studies
Case Study: SpaceX
Case Study: A Major Machinery Manufacturer
Notes
Agile 2 in Service Domains
Define a Target Culture
Process Varies with Circumstances and Time
The Dysfunction of Staffing Functions
Balance Short- and Long-Term Views of People
Design an Effective Work Environment
Assess Performance Immediately
Notes
Conclusion
A Model for Behavioral Change
No More Tribalism
Agile Cannot Be Simplified
Agile Is Timeless
Notes
Index
About the Authors
Acknowledgments
WILEY END USER LICENSE AGREEMENT
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