The word in from the host.
[quote=““Site5 Hosting””]
Hello,
What is occurring, at least from my end while using firefox, is that the page is showing:
“Reported attack page”
This type of error will also be dependent on the browser being used.
The particular page in question (my URL) however appears to have been compromised and is redirecting to a 3rd party website, that then attempts to install a fake anti-virus.
As someone has reported the site to google, users who use firefox/google toolbar in Internet Explorer will get the message that the page has been reported as an attack page.
When this occurs, what usually occurs is that an individual website will get compromised by a 3rd party and a script will get modified. The script is then usually modified with a link to a 3rd party location where the virus/scamware is located and then when a viewer goes to your website the virus will be downloaded from the 3rd party location.
This usually occurs due to:
- outdated / insecure scripts
- scripts that are prone to “sql injections”
- Insecure passwords, especially FTP passwords.
- Installing plugins/extensions without verifying that they are legitimate. There exists some that are specifically designed to “take over” websites.
Most common types of scripts are:
- Forums
- Contact forms
- Any kind of input forms
- Blogs
What needs to be done:
-
Change any passwords you have. Make sure new passwords are at least 8 digits long and do not use any words found in the dictionary. Passwords should include at least 2 numbers, 2 digits, and be random.
-
Review any scripts you have for any content that you did not put in them.
-
If you have any backups of your site, you may need to restore to the backup. If you do not have a backup but the issue is less then 30 days old, we can restore from one of our backups. You can request a restore via https://backstage.site5.com/client/addons/backup_restore
While it impossible however for us to scan website code, due to the trillions of possible variations of code out there, for possible links to viruses that are hosted on other servers, we can run an audit on your account that will look for possible vulnerabilities such as outdated scripts or other common vulnerabilities. While this does not look for all possible vulnerabilities it does look for some common vulnerabilities.
NOTE: This needs to be done AFTER the site has been put into a pre-compromised state.
If you would like this performed, as it will involve revealing account specific information for security purposes please provide:
What is your favorite pet’s name?
4 first digits of your ID card
Once we have the above, we can then proceed.
Thanks,
Troy LaClaire
Support Specialist, Site5.com
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