WARNING: Getty Images Cracking Down!

I received my first letter from Getty in July to my company. Same situation as many of you had. i paid an contractor to build a site and they used a ton of getty images that they found somewhere (for mixed images that served as the background for a thin spacing bar on the pages, didnt even need them). Really sucks. Whats more, when i received the letter i was in the process of shutting down the business, the next week the site was gone. So i didnt have any issue taking them down. I had talked to someone there on the phone and over 2 emails, explianed the company was a hobby (was in school) and didnt have the money they were asking for, the company (which is a corporation pry the only smart thing i did) didnt even make that much in revenue in the year. they didnt seem to care, they werent willing to negoiciate much. so i talked with an lawyer that my family uses and he said leave it be, they cant get anything if the corp doest have anything. so i did just that. closed down as planed, and stoped responding. in late aug i got a second notice, exactly the same doc as before. ignored that.
Yesterday, i received a letter from a debt collector, demanding payment and threating legal action. “Your continued failure to pay the total amount listed above may result in further costs for recovery of the amount due. Such actions may include the initiation of court proceedings to secure the license fee and related costs.” The letter was also fairly specific to Getty, having never received a debt collection before i dont know what to compare it to. But they talk about unauthorized use of Getty image, license, etc. that said, i have mutile images. and the letter is written singular image. Can they come after me for more then what is actually due?

Back to the lawyer next week, and hopefuly we will try the validation letter, or what ever corse of action he sugguests.

Hold on. A now defunct corporation hired (in good faith) an independant contractor to build a Web site for it (the corporation, not you), the contractor illegally used some images from Getty, and now Getty is trying to collect from YOU? Not only that but the debt collector is trying to collect from you?

Sue them. Just sue them for harrassment. Talk to your attorney, show him my post above (and this one), and ask him to file suit against Getty Images and the debt collector for harrassment and violating the FDCPA respectively. I hate to say it, but sending a validation request letter (while a good idea, since the burden of proof would be on the debt collector to prove that they can legally collect the debt from YOU rather than the CORPORATION - which they can’t anyway unless they manage to pierce the corporation’s protective legal veil first) might not even be worth the effort.

Though it wouldn’t hurt to do it, just to tweak their noses and make them sing high soprano six ways to Sunday in a leaky boat just before they take the plunge over Niagra Falls…

Talk to your attorney though. He (or she) should rightfully have the final say in this, not little ole’ me.

I have had one of these letters, thought about making them an offer but after reading this forum I am going to tell them to take me to the UK county Court(which they cannot claim back their costs ha ha ha)It will cost them more in legal fees to get a single £1 from me.

I would advise all UK people to report them to the Watchdog tv program, the more complaints they get ,the more chance of them taking up the story.

The BBC use getty images so it will be interesting to see what happens !!!

Actually, it would be better to ignore them entirely.

Do you think writing to them could make them think that they have me on their fishing hook ?

I am just scared of them adding collection charges if I ignore them :frowning:

http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml

I doubt they can even legally do anything to you. And if they do forward the invoice to collections, read my post on the FDCPA and then check with an attorney to see if there is a UK version of the law (US law won’t help you in the UK).

Not only that, but the attorney might be able to determine whether Getty Images even broke the law in regards to how they “invoiced” you in the first place.

You can complain to watchdog online here http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml

Be aware that the BBC doesn’t have to pay Getty if they are using their images to illustrate news stories and they credit Getty.

If you genuinely didn’t know that the images were copyright Getty; then the UK law: Copyright, Design and Patents Act of 1988
Which Getty quote in their UK letters; actually protects you:
This is in Section 97: Copyright, Design and Patents Act of 1988:

" Where in an action for infringement of copyright it is shown that at the time of the infringement the defendant did not know, and had no reason to believe, that copyright subsisted in the work to which the action relates, the plaintiff is not entitled to damages against him"

See here:

Thanks for the info ionisedlight, I think that this has Getty bang to rights,

We all need to report them to watchdog http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml

Lets all show Getty they are nothing but crooks & Bullies !!! :mad:

Sorry i should have been more clear, when i said i had received the collection letter, i ment that i had received it on behalf of the corporation. they are trying to collect from the corporation now, not me perosonally.

The information below relates to the UK only are both my views and facts that you can find out for free over the Net. I am not a solicitor and I don’t offer it as legal advice.

It is now over 30 days since I received my Getty demand letter and sent them back a simple reply stating I got the image over 3 years ago (I still have it with the meta date stamp encoded in it) from a free template from a PC Magazine, I had removed the image with out prejudice and I also quoted them “Section 97: Of The Copyright, Design and Patents Act of 1988” and told them the matter was closed.

I have now received a follow up letter from them stating that I haven’t paid or responded etc. This is not correct as I have proof of delivery from the Post Office that my letter, as above, was signed for by “Roger” at their office at 116 Bayham Street on 30/9/06

Having spoken again to my FSB legal advice line, the advice is either write again stating the facts again that I did not take the image from them, I did not know they owned the image rights, quote Section 97 again and state that I had replied and I had proof it was signed for at their office. Or ignore the demand as it is clear now that even if one does reply back, Getty don’t take any notice.

So I will continue to ignore the letters and keep a watch on this and other forums.

It is interesting to me that none of their letters are signed with a name, just bog standard computer generated letters. No one person will put their name to the letter, I wonder why… could it be fear of being sued back ?

IF I do get a debt collection letter from Morton Smith, then I attack back. As I previously posted I will again:-

• Report Getty to the Irish C&E Large Trader unit on 00353 1-6470710, email:- largecasesdiv@revenue.ie

• The UK C&E tip off line on 0800 595 000
E-mail: Customs.Confidential@hmrc.gsi.gov.uk

Because Getty are issuing non vat invoices headed with a UK address, posted in London, with an Irish VAT number and charging IRISH UK VAT. Both the C&E’s take a very dim view of this kind of malpractice

• Companies House have registered (among other Getty Co’s) :-

GETTY IMAGES LIMITED
101 BAYHAM STREET
CAMDEN TOWN
LONDON
NW1 0AG
Company No. 00948785

GETTY IMAGES (UK) LIMITED
101 BAYHAM STREET
LONDON
NW1 0AG
Company No. 03728660

So the UK Companies Investigation Branch, part of the UK DTI who I spoke to, at http://www.insolvency.gov.uk/cib/ would be very interested in hearing about a UK Registered Ltd Co trying to charge Irish VAT in UK Pounds and not UK VAT.

Then I will be reporting their tactics to:-

Office of Fair trading tactics can also be logged at:-
http://www.oft.gov.uk/default.htm

Cross Border complaints to governments can be made at:-
http://www.econsumer.gov/

Then of course inform BBC Watchdog, .Net magazine, and all the other Computer and Internet magazine I can think of, PC Pro, Computer World etc etc.

As we know under section 97 of the act they say we have broken http://www.opsi.gov.uk/ACTS/acts1988/Ukpga_19880048_en_7.htm#mdiv97
Most of us can show that we were unaware and “did not know, and had no reason to believe, that copyright subsisted in the work to which the action relates”. Therefore Getty are only entitled to the cost of the image, not damages. i.e. what they are currently selling the image for.

If they send the debt to Morton Smith debt collection agency, I will write to the agency with a recorded delivery letter, inform them that the demand is disputed and

“It is an offence under Section 40 of the Administration of Justice Act 1970 and Section 1 of the Malicious Communications Act 1988 to harass of debtors with a view to obtaining payment including the issue of letters which convey a threat or false information with intent to cause distress or anxiety.”

The debt collection agency mentioned above, Morton Smith are members of http://www.csa-uk.com/index.htm and therefore must follow their code of practice http://www.csa-uk.com/COP%20-%20CSA.htm#
which includes the Administration of Justice Act 1970 Section 40. If they don’t, complain to CSA at the website above.

This shows the debt collecting agency you are disputing the debt and know your rights which should make them think twice before harassing you again or going to court.

No letter or bill can be enforced unless it has been issued by a legal court. Unless it is a court stamped document or Government/Police issued warrant, it is just some fancy words on a bit of paper from a person.

Why not also send Morton Smith details to both Irish & UK C&E’s DTI, Insolvency branch and everybody else I mentioned above as they will be adding and abetting in the Getty try on. That will please them when you inform them of that…….

IF Getty want to take it all the way to court, and I really doubt that, already because of Section 97, they are down to only being able to collect the current cost of the image as per their website.

They would have to prove that when you got the image (in my case 2003) that they owned the image AND owned the copyright. Not just X months ago when they added it to their image bank. They would have to show that when you stated to use the photograph back in x years ago it was logged with the US Copyright office. Plus if the date it was lodged was after 1988 then show in writing that the photographer had requested Getty to represent the copyright interests.

The image I have has a huge chunk of picture (almost 50% more) then is on the image on Gettys image bank. This makes me think that they have gone around buying up free images/image sites, adding them to their image bank then using Picscout find people like us that have as far as we were aware at the time used a royalty free image and try to get money out of us with scare tactics.

If they do prove that they had the image registered etc, I can show, as per Section 97 etc that I was unaware of this as I got the image from another source (as I have more picture content) and so they would only be able to sue for the current cost of the image, no damages etc as I am within Section 97 etc. I am guess the same applies to most of us here.

As SortedGeezer previously posted:-
Getty’s invoices state that you have used the image over a specific period (e.g. 6 months). If Getty objected to your unlicensed use of their image, then they should have sent you a “cease and desist” notice when they (or Picscout) first discovered your use of the image at the beginning of that period, rather than intentionally letting you continue to use the image for months in an attempt to make you accrue a large (disputed) invoice in their favour. This point alone demonstrates that Getty’s objective is revenue generation rather than copyright protection. Furthermore, deliberately letting you continue to use the image for many months could be construed as consent, albeit consent for the sole purpose of pecuniary advantage.

My civil court judge (i.e. UK Magistrate) friend has advised me that IF they took it to court (it can only be a civil court, not a criminal court) a judge will look at the facts, most of us here have got the images from free sites or templates years ago, not stolen them from Getty. That will be looked at by a judge and the Getty case could be thrown out of court if you can show that you did not take the image from them. You don’t even need to attend, go to a local solicitor and swear a “statuary declaration” stating/showing your case/the details etc. This cuts down your costs.

Don’t forget “You are innocent till proven guilty” Getty have got to 100% prove we are guilty and that is going to be hard and cost them money to in the end only be able to recover a few hundred quid for the current cost/value of the image (as per section 97 of the act etc they claim we have broken)

Now if you did take the image from Getty site, then your could be stuffed as you have stolen something.

I belive this is a BIG try on by Getty, every bit of advice I get from solicitor friends, FSB legal advice line, my UK Magistrate friend I have and other friends who have had similar letters sent to them say to ignore Getty.

So now I continue to wait and see what happens and more importantly get on with my business and life.[list]
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bizwiseit, welcome to Sitepoint, and thanks for covering the legal ends for those on the other side of the pond!

I’ll edit my post on debt collection abuse remedies to include a link to this one :).

Hello, I am french, I have just receive the same letter as you ! they send me a bill for 7900 euros for 6 pictures (I pick them up on the web a long time ago), I have phone to them in Dublin and they ask me if I was a getty customer, in fact I have bought high resolution picture last year.
The guy call me back few minutes later and tell me that he could make a new bill for 3800 euros… In one phone call I have win 4000 euros a nice price !! no ?

I don’t want to pay We start to begin a struggle in France :
http://blogs.nofrag.com/Loyus/

The best price IMHO (and personal opinion) would be for Getty Images to go jump off a cliff (file for bankruptcy and go out of business), but we know that’s not going to happen.

Seems to me that they are trying a similair tactic as the RIAA. They just send bills to everyone who might have done something wrong, and hope that they will pay instead of going to court.

Especially since they can just take 4000 euro’s of the price in a couple of minutes. I doubt a business that’s absolutely sure that someone stole something from them, would just take off 4000 euro’s from the money they are claiming.

I looked through all 10 pages, but maybe i missed it. How do they even find the images of which they claim are theirs? It would take ages for a human person to learn how all the images look that are owned by Getty, but a bot wouldn’t be able to recognize the images or would they?

They actually have the technology (they hired picscout) to analyze and compare images so if you changed the image a bit - even its file format - they might find it and associate with their library regardless - if their bot/algorithm feels it is a match.

Par for the course big business praying on those least financially able to defend themselves - isn’t capitalism great and ethical?

When conducted by great and ethical people, yes it is.

But in cases like this, there’s a reason why the phrase “business ethics” is such a joke.

I could not agree more - you hit the nail on the head - that is why I believe in some kind of regulation - unchecked those with the money and the power seem to almost universally abuse it (remember long distance phone slamming by MCI?). I like to think business and ethics can co-exist somehow - I will be waiting…(remember even Ben & Jerry’s sold their majority stake to a big corporation - but they did do it right for quite some time)

So blocking that particular bot in your .htaccess file would pretty much rule of getting into trouble, or wouldn’t it? Not that i have anything to hide, all the images that i use are bought from Istockphoto. But i don’t even want to get into a discussion with them about images used on websites that are made by me.