Video Not Working For Some People

Ok here is the site…

Video works fine on all browsers Ive tried and also on others but on a few people the video will not play. Im assuming its an issue with the Flash Player or something, could anyone let me know if they have any ideas why the video may not work for everyone. Some people got a Flash Player error sometimes, I’m assuming its nothing with the coding but with the persons Flash Player.

Please let me know.



Definitely something amiss there. won’t play for me on Mac, and I’ve got all the mod cons.

I don’t know a lot about this, but I’s suggest using Flowplayer. I works really well. Otherwise, what are you using to present this video? The code isn’t familiar to me.

Its the…

Its worked in the past for me fine, maybe there is some javascript conflicts or something, I’m not sure but really hoping to get it solved.

Did you drop support in IE6? Site looks good in IE7. I get a security error in both browser’s. It may be the plugin your using to display the video.

Strange, it works fine in my Firefox, Safari on my Mac and IE7 and Firefox on my PC but some people are having trouble in Firefox and IE

Believe it works now, can someone please test, what it appears to be was a cross domain xml file since we actually purchased and the primary domain is so it needs to come from that so when putting in people were getting security errors but this should be fixed and resolved.

Please test by going to




It worked for me in FF3.5 and safari4.

IE8 gave this error message first time:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sun, 17 Jan 2010 18:32:09 UTC

Message: 'SWFObject' is undefined
Line: 54
Char: 3
Code: 0

But on refresh it loaded and played.