I just thought I would update this post, and let you guys know that I've decided to go with First Data International. I've included a transcript of our negotiations in hopes that it may help some of you looking for up to date information... see below:
Thanks for contacting us. An operator will be with you shortly...
[Lance] Seeking merchant account & payment gateway... info requested.
[First Data Agent] Hi Lance!
[First Data Agent]Rates and fees vary based on how you do business and what type of business you own. What type of products/services do you sell?
[Lance] Retail business, looking for a payment gateway to setup online payment processing.
[First Data Agent] And how much is your average transaction amount?
[First Data Agent] Got it let me get you some pricing now. May I have the business name and a contact # so I can save this approved pricing quote for you?
[Lance] xxx xxxxxx xxxxxx, you can reach me at 509-###-####
[First Data Agent]Visa/MC/Discover Credit & Debit: 1.99% + $0.30 per transaction
American Express (optional): 3.50%
Batch Settlement Fee: $0.00 per batch
Monthly Service Fee: (waived)
Monthly Minimum Processing Requirement: $5
Annual Compliance Fee-$59.95
First Data Global Gateway (formerly Linkpoint/YourPay): $149 setup / $10 per month https://www.firstdata.com/demos/global_gateway/overview_demo/
[First Data Agent]This would include a gateway so you can link to your website and a virtual terminal so that you can accept phone or face to face orders.
[First Data Agent] Here is my contact information also, I will be your contact person going forward. You can reach me at 770-303-#### or <email address>
[Lance] Thanks for the contact information, please give me a moment to review this pricing sheet.
[First Data Agent] No problem
[Lance] So, on an ongoing monthly basis, I'm looking at $10 per month to First Data, plus whatever transaction fees I incur. Am I understanding this correctly?
[First Data Agent] Yes that is correct
[Lance] I have substantial experience with merchant providers, including First Data (Linkpoint), and in the past, one of the biggest negatives was having growing monthly fees far in excess of what was initially determined.
[Lance] I am hoping to find a merchant provider that has steady monthly fees. I'm hoping to avoid as much overhead as possible, as I'm sure you can imagine.
[First Data Agent] Yes with this pricing you don't have any additional junk fees added just the simple set up and processing charges.
[Lance] I understand.
[Lance] The $10 monthly... does this include a payment gateway for internet e-commerce purchases, and accompanying API for custom development?
[First Data Agent] Yes
[Lance] Thank you.
[Lance] The annual compliance fee... I assume this is for PCI compliance. Is this an upfront fee, or is it broken down monthly?
[First Data Agent] Once $59.95 annually
[Lance] Lastly, as I search and scour the internet for a service provider that fits our needs... are there any special deals that you can offer me on the Setup fee that may help make my decision easier?
[First Data Agent] How soon would you be looking to get set up?
[Lance] Looking to start processing orders as soon as is feasible... If I find the right fit, I'm willing to get started immediately.
[First Data Agent] I can lower the set up to $100 if we can get started right away.
Hopefully this will help someone!