It is somehow similar to WebRTC as it offers rich real time communication controlled by web browser. However there are some major differences:
- it works in all web browser (as of time of this writing WebRTC is not supported by Internet Explorer which may limit its use in business applications);
- it is not a peer-to-peer technology and benefits from all advanced telephony functionality available in VoIPstudio platform;
- it offers connectivity to/from PSTN (Traditional Telephone) network “out of the box”;
For the moment CTI Connector allows for outbound “click to call” connections and “inbound calls” handling. In the future we would like to expand it further by allowing for real time IVR (Interactive Voice Response) interactions and more.
The future development of this toolkit will depend on feedback from developers like you, so please don’t hesitate to open an Issue on Github if you spot a bug or have an idea about new functionality.