How to use this to train our own data sets?

This article keeps repeating this gushing fanboy style obvious facts. Sure, it's a pretrained set. Only key interest in even reading your "guide" -- how can we use GPT-3 on our own data sets, for example, all servicing/support emails or call logs for the last 10 years. Hmm?

Link to content: Building a Customer Service Chatbot with GPT-3: A Step-by-Step Guide - Section 1

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So… did you click on the link in the section you highlighted, marked “customize GPT-3”, and read the page there that deals with using your own data sets?

You seem to have clicked on an article about creating a chatbot and expected a How To Do Everything With GPT-3 seminar.