Funky characters received in a mail box


I send a mailing, and my mailbox at Yahoo and another mailbox at my own domain at receive it fine with the subject displaying all right as:

Påminnelse! Le nouveau président de la République : déjeuner - débat du lundi 21 mai à 11h30

But a user has reported receiving it as:

P蚓innelse! Le nouveau pr駸ident de la R駱ublique : d駛euner - d饕at du lundi 21 mai 11h30

He seems to be the only one recipient (of my knowledge) having received it with these funky characters.

Is there any reason for this ?

Kind Regards,

This happens from time to time when you don’t properly set your emails encoding. Usually, you’ll want to use UTF-8 or ISO-8859 and unless you set this specifically before sending it, your clients inbox will use whatever encoding they have set as default. This is probably why he’s the only one receiving those other characters.

Sometimes you see this on webpages when you see oddly placed ? marks instead of quotes. Same thing. Just make sure to set the encoding and you should be good :slight_smile:

Hello Carlos,

Thanks for that comment. I just checked the mail headers and I can see I already have in place a charset. Is that what you are referring about ?

Here is the full mail:

From - Fri May 11 10:08:32 2012
X-Account-Key: account3
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Return-Path: <>
Received: (qmail 20275 invoked by uid 1002); 11 May 2012 08:05:22 -0000
Message-ID: <>
To: Stephane Eybert <>
Subject: Apple
X-PHP-Originating-Script: 1002:email.php
From: LearnInTouch <>
Reply-To: LearnInTouch <>
X-Mailer: PHP(
Date: Fri, 11 May 2012 09:05:22 +0100
MIME-Version: 1.0
Content-Type: multipart/mixed;

Content-Type: multipart/alternative;

Content-Type: text/plain; charset=“ISO-8859-1”
Content-Transfer-Encoding: 8bit

<br />
<br />
<br />

Content-Type: multipart/related;

Content-Type: text/html; charset=“ISO-8859-1”
Content-Transfer-Encoding: quoted-printable

<img src=3D"webkit-fake-url://24C0A19F-34FB-4AA9-A838-4839B51E2344/image.tiff" /></p>




I did a try again and sent me an email with the subject containing:

La nouvelle bibliothèque numérique Thérèse

When opening the mail on Yahoo the subject was displayed fine.

When opening the same mail from my iPod mail client reader set up to the Yahoo mail account, the subject was displayed with some funky characters instead of the accentuated ones.

Is the iPod expecting some specific header ?