Hey guys,
I am in a sticky “legal” situation… and I kinda need your help…
I was asked to design a website for company, initially without any proper written agreement, (yes… i know, always make a contract, and yes, I have learnt the hard way now…) other than an invoice.
Later on, we realized that we had different expectations on the outcome of a website (they wanted me to upload ALL of their content… which could be infinite, they never specified it). So we wrote down a written agreement that said “If the designer is to update the website with all the given information and content by a specific date, the client will complete the payment of xxx by xxx date.”.
Very basic and simple. That is all it had.
Unfortunately, I couldn’t finish the work due to many technical difficulties that arised unexpectedly(their host didnt have mySQl installed and the whole CMS decides to crash with too many bugs … ) and have finished updating the website 2 weeks after the decided date. I dont expect a payment now, but do I still have a chance? because all the bugs and everything were due to their hosting company being stupid (using PHP4 instead of PHP5).
Also, now they continue to ask me to update their website. Should I ask them to come up with a new written agreement? Or should I ask them for payment and end the matter? Or can I just ignore them?
Please help. No idea what to do. I have handed them the instructions on how to use the CMS and everything, but they keep screwing up the website and expect me to fix it all up… and there is no talk of payment… and I think I have put in waaaaaaaay too many hours… I just want to stop working for them… with hopefully getting paid…
Please help