I have sent you two emails in the last week and not one single person has responded.
I have signed up under my gmail for the yearly subscription, but also seen that my account has a monthly plan stuck to it and am unable to cancel or get a refund.
I noticed on my bank statement that I am being billed monthly as well as annual payment being taken out. I am unable to cancel my account because it is tied to a yearly subscription as well as a monthly one.
Can somebody get back to me today please with what is going on?
What accounts do I have and what plans? How do I cancel the monthly subscription and get refunded for that.
Also in my previous email, I was not able to subscribe with my business email which was originally signed up to the newsletter, I even tried sending a password reminder, so I had to create a new account to subscribe to the yearly subscription.
I emailed because I just want one account – paid yearly under my business email.