ePassporte Horror Story

[danyvip]

Hello,

I started to use ePassporte.com few months ago. I loaded about $300 from my credit card and spent some on the internet.

Everything was working very nice and I was pretty happy with it!

Last month I started using ePassporte.com for bussines purposes. I had a bussines partner and also very close friend in US.

I asked him to signup with ePassporte and he wasnt very happy but agreed. He was sending me between $2,000 and $4,000 per
month. I received about money on my account. I withdrawed some money but some of them I was keeping on ePassporte account in case I need to pay for something.

On December 9th my account was suspended for unusual activity. I called them and had some
communcation problems. They were replying to my emails without reading them. It took me a week of
many mails and few calls a day to get an first reply from their account verification departament.
The only departament replying to me was Customer Support which could not help me.

The first email from account verification stated that my account was sharing information with a fraudulent account (it was a account termination notice). This was
obviously a mistake since I received money from only one ePassporte user and didnt sent to any other users. I didnt received
any other email untill now from them.

On some forums one of the employees stated that I am a scammer and part of a group of scammers.

If my friend was a fraudulent user why his account was still active? I then contacted my friend and he asked ePassporte to
refund him with the money he sent me. If I was a scammer, ePassporte should refund the guy who sent the money since it was a
fraudulent transaction. But no, they dont want to do this. They keep the money for them! This is a SCAM and ePassporte are
the scammers in here!!

Searching thru the internet (spent few nights) I found many users having same problem. Most of them had the account
terminated, and most of them had big money on their accounts. So I belive ePassporte's policy its to steal big money. I also
had $x,xxx on my account.
If it was for few hundred bucks I would probably accept the lose but now I plan to let as much people as possible to know
about this!

I have also contacted by ICQ the employee who said I am a scammer and he said he isnt allowed to comment on my problem
anymore.. Fair enough as he had offenced me and I might sue them!


Any advice its very usefull.. I really want my money back.. I bet anyone in my place would want.

Whos does regulate ePassporte? UK FSA?

I plan to build an website like paypalsucks.com about epassporte so I am collecting Horror Stories. If you have such horror
stories and you still have the emails from them (to make sure its a real horror story and you didnt make it up) please
contact me at danyvip{a.t}gmail.

Any feedback its appreciated!

ePassporte employees: Please review my problem and you will find out you were totally wrong!
Anyone please feel free to contact me!

[danyvip]

Also, do you know a service like ePassporte, that accepts members from all the Europe? I am searching for a serious alternate.. ePassp accepts adult biz but I am interested in non-adult.. So every service will do..

[simonsez2]

I though people only used Epassporte for affiliate payments. Why use it otherwise?

[Musicbox]

epassporte works very nicely. no problem here!

[kish]

I've just had my epassporte account suspended for "unusual activity"... which is weird because i've only made two low value transactions.
Now they're asking me to scan and email them a government issued photo ID and front+back of my regular credit card.
I'm starting to think that they're not trustworthy - what other payment sites would ask for such things?
Anyone have any comments on this?

[mmiker]

I have the same problems with epassporte. They are really stealing money.
I have my lawer to prepare law suit. We can work together to get this case resolved.

[kingkong0001]

I have a friend who use epassporte to collect winnings from his partypoker account. He sometimes use the epassporte virtual VISA # to buy things online. Then his account was frozen for unusual activity. (all he does is collect poker winnings). He decide not to fax the ID documents to epassporte because it smells fishy. He changed to Neteller instead for his poker winnings.

A month ago some FBI agents come to the door and said he has purchased many stuff online using a stolen credit card. Turns out that epassporte has initiated chargebacks for all the transaction made thru the virtual VISA account... all without the cardholder's (my friend) authorization!

I suggest anyone who has being scammed by epassporte, report to the FBI or your local law enforcement ASAP so that they can shut down this scam ASAP!!

[KGP]

any alternatives to epassporte?

[nicmakaveli]

success,
i'm definitely scared away!@

[shaxs]

Wow.... this company sure seems shady. I am sorry to hear that. Hope all turns out well!

[icehawk219]

I know the company PayMonde (http://paymonde.com/) has a system called Funds2Go. Not sure if it's what you're looking for though.

[mcrazor]

Click2Pay also seems to work fine.

[beringer7]

Hmm even though all these stories discourage me from using epassporte, its the only way i can pay for FFXI since im not 18 and cant get a credit/debit card. I hope nothing bad happens in 3 months until i am 18. I wish SE would jsut make game cards.. ffs

[stebbi]

click2pay is good they may also ask for some I.D info like passport, but this is common these days but they are free and fast. I also dont like epassport had some small problems with them but it was fixed after a few phone calls to them but I dont like this reload fee that they charge. try click2pay.

[hpcdr]

I just had the same problem with epassporte I loaded the account with $200 and I tried using it . Guess what it was rejected in every site that I used I thought I had problem with my address so I tried to change it and they blocked my account like I can use it . So I called them to unblock the account they asked me to send a photo id and a picture of my credit card front and back plus a statement for my credit card I guess they want to complete their scam. Their scam cost me $200. I am thinking of putting a vbboard on the internet exposing epassporte for their scam I will lead a camping against those scammer until they shut down. Watch out guys for epassporte scam do not give them your money.

[ClipartLab]

I've been using epassporte since day one, never had a single serious problem and support was always very fast and kind.

Thousands of dollars went through my acc, from $10-$20 to few thousand dollar transactions.

It's my favorite payment option. I don't think that they're scammers. They probably have too many scammers on their back on daily basis and have to be extra careful... and make mistakes like anyone else.

[mark88]

I have never used epasseporte but my advice is regarding the requests that may have been received to forward photocopies of ID and credit card front and back.

The only advice I can give is DO NOT DO THIS. You will be giving these people everything they need to steal your identity and fraudulently use your credit card. The phtopcopy of the back of the card will give them the ccv number which is the 3 digit number printed on the back of your card which is used to verify the credit card is actually in your posession.

I am not saying epasseporte will do this, but records can be stolen ... ASK THE ADVICE OF YOUR OWN BANK OR CREDIT CARD COMPANY FIRST.

[Lastbutnotleast]

I am a new guy being scammed by Epassporte

I used them for months without any problem

I went to an ATM a few days ago to get about $500

The process stopped due to "technical problems with the bank issuing the card" (ATM said) ...

So I did not get any $$$

BUT, of course, those $500 are not on my Epassporte account anymore ...

Since then I'm communicating with Epassporte on this subject twice a day but NO answer from Epassporte because I want my $500 back

It really looks like they scam some people with great pleasure

Just a warning ...

[Lastbutnotleast]

A few days later, still NO support at all and about $500 scammed by Epassporte

[Lastbutnotleast]

I got in touch with Michael, I filled a document, I faxed it to Epassporte, I scanned it and I sent it through email to Michael

Today I got an email from the CS department

I will know what's going on with my $500 in 1 month

I will let you know in 1 month if I've been scammed or not ...

In the meantime, I do not know if I'm going to get my money back on my account, the money they owe me

ps : I do use Epassporte for months (maybe about 2 years)

[bruin03]

note-to-self: get all money out of Epassporte.

Fraud is a very valid concern but I won't stand for over-zealousness. If anyone can recommend a good virtual card, please let me know.

I prefer online shopping with virtual cards for my own protection.

[dvduval]

Wow, this is pretty amazing stuff. I will definitely stay away from epassporte.

A good alternative is moneybookers.com and also ikobo.com

[Lastbutnotleast]

Update : those $500 are still gone and I still have been scammed by Epassporte

[Lastbutnotleast]

After 1 month of concern, and without any information from the customer support, I got my money back !

A real pain in the **** ... BUT I got those $500 back on my account ...

Now ... let's try to go back to an ATM to try to get some cash again ! lol

and

[meshiaia]

If a company holds onto your money for ANY length of time, you are being scammed. Lastbutnotleast, they made interest plus deposit fees off you in the very least. This company is holding onto peoples money and will not release it until you send them enough sensitive, personal information that they can steal your identity and comprimise the integrity of your credit card(s) and personal checking account.

This is outright, deliberate blackmail. Some people think they only do this when there is suspicious activity on an account. All I did was verify my checking account, make a deposit, wait ten days for it to clear ( a TOTAL joke, btw... even this is complete BS they get the money in at most 1-2 business days, but when done like an electric check as this is, it is INSTANT.)

Then I requested the money back to the same, verified checking account because I was highly suspicious of a company that took that long ( I have used other services in the past, swiftpay, netteller, firepay.) A month later, I have no money from them and my account is placed "in a temporary fund protection mode." IE they wont give me my money until I send them front and back of a credit card ( i never used a credit card on this site,) my current bank statement, a copy of my government issued I.D. card, copy of a voided check, and most current credit card statement.

Boyyyy that sure seems odd.. i've never had such a request in all my life from a company.

They will not respond to my e-mails and when you call the long-distance number the guy tells you he can't connect you with the support department.. what a joke! Total scam, I'm talking to a lawyer about drawing up a class-action law suit. I'm also filing a dispute with my local bank.. which is what I suggest anyone do at the very least... do NOT send these scammers your personal info !!!