Heather, principal of Hedden Information Management, is an information architect and indexer with a specialty in Web A-Z indexes. She previously worked on thesauri and taxonomies as senior vocabulary editor at the Gale Group.


  1. A-Z Website Indexes Explained

    Site search is good… but an index can be better! In this detailed introduction, Heather explains the nature and benefits of A-Z site indexes from both the users’ and site owners’ perspectives.