Comments on: A Match Made in Heaven: How to Interview a Client

By: thesambarnes

thesambarnes — Thu, 16 Jul 2009 22:18:26 +0000

Great post Alyssa, I’d advise anyone who regularly visits clients to take project requirements to maintain a list of key questions to ask. Nothing worse than leaving and then thinking of a question you should’ve asked!

By: lerxtjr

lerxtjr — Sat, 11 Jul 2009 03:56:27 +0000

“Have you requested a refund from an Internet services provider in the past year?” would be a question I would add to the list. I’ve been in this business for 13 years and have only been asked for a refund twice…until this year. Over the past 8 months alone, even with favorable outcomes like quadrupling leads through AdWords within two months and reducing costs by 2/3, for example, then the client asked for a refund??? Be careful. People have lost their minds these days with this crazy economy that they’re even wanting their money back when you do a GOOD job.

By: Alyssa Gregory

Alyssa Gregory — Thu, 09 Jul 2009 22:13:49 +0000

Point taken and wording revised. :-)

By: charmedlover

charmedlover — Thu, 09 Jul 2009 19:58:20 +0000

I know that demographics can include location, but the way you’ve phrased “Are there any demographic hurdles that will be difficult to overcome?” sounds like you’re referring to race, gender, etc. Perhaps just “Are there any hurdles that will be difficult to overcome?” eliminates that ambiguity.