Hello yollyP – we’ll always cut some slack for long term great client. But basically the definition of our best client is our most profitable client who pays on time.

If the client can’t pay, for whatever reason, means they’re no longer a good client.

You’re in business to make a profit – not underwrite someone else’s incompetence.

Howdy D9r – it’s difficult to give more detail because things vary so much for place to place. i.e some places don’t have a small claims court process.

Thanks again for the input.

Now, your further action could be sending it to a debt collector, asking your lawyer to become involved, or making a small claim through the court system.

I was anticipating more information on the 3 suggested further actions. For example, which approach is recommended for various scenarios, what are the costs, what steps are involved, etc. The suggestion to set up a system (good example) and to follow it without making a big deal out it is helpful. Thanks.