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	<title>Comments on: Reddit&#8217;s Flawed CAPTCHA: Adding Insult To Injury</title>
	<atom:link href="http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/</link>
	<description>News, opinion, and fresh thinking for web developers and designers. The official podcast of sitepoint.com.</description>
	<pubDate>Tue, 02 Dec 2008 04:01:51 +0000</pubDate>
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		<title>By: Freelance website designer</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-835057</link>
		<dc:creator>Freelance website designer</dc:creator>
		<pubDate>Tue, 18 Nov 2008 16:30:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-835057</guid>
		<description>We have had so much trouble with captchas. We have tried all sorts of solutions including the hidden fields that simply get checked and the form isnt submitted if they contain anything, (because this proves the form was filled in by a bot...) right down to using captchas.

At the moment on &lt;code&gt;&lt;a href="http://www.freelance-website-designers.co.uk" rel="nofollow"&gt;http://www.freelance-website-designers.co.uk&lt;/a&gt;&lt;/code&gt; we have removed all forms and currently just have a email address displayed.</description>
		<content:encoded><![CDATA[<p>We have had so much trouble with captchas. We have tried all sorts of solutions including the hidden fields that simply get checked and the form isnt submitted if they contain anything, (because this proves the form was filled in by a bot&#8230;) right down to using captchas.</p>
<p>At the moment on <code><a href="http://www.freelance-website-designers.co.uk" rel="nofollow">http://www.freelance-website-designers.co.uk</a></code> we have removed all forms and currently just have a email address displayed.</p>]]></content:encoded>
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		<title>By: susan</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-757145</link>
		<dc:creator>susan</dc:creator>
		<pubDate>Mon, 07 Jul 2008 13:50:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-757145</guid>
		<description>I'm not fixing reddit's code, not when they have ads. if they want me to fix their code, they better offer me some money.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not fixing reddit&#8217;s code, not when they have ads. if they want me to fix their code, they better offer me some money.</p>]]></content:encoded>
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		<title>By: brett</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-757144</link>
		<dc:creator>brett</dc:creator>
		<pubDate>Mon, 07 Jul 2008 13:46:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-757144</guid>
		<description>Thats exactly why i dont use reddit. I hate their damn site, its ugly and the captchas are a pain in the butt. thank you for blogging about it. Also yahoo's captchas are just as annoying and often I type stuff in properly and it wont accept it. They also make the kerning of the letters so tight I cant even read it and have to guess what I'm supposed to type.</description>
		<content:encoded><![CDATA[<p>Thats exactly why i dont use reddit. I hate their damn site, its ugly and the captchas are a pain in the butt. thank you for blogging about it. Also yahoo&#8217;s captchas are just as annoying and often I type stuff in properly and it wont accept it. They also make the kerning of the letters so tight I cant even read it and have to guess what I&#8217;m supposed to type.</p>]]></content:encoded>
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		<title>By: Alex</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-752572</link>
		<dc:creator>Alex</dc:creator>
		<pubDate>Sun, 29 Jun 2008 07:24:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-752572</guid>
		<description>I spent 40 minutes on Reddit trying to submit 5 of my links. I got up to the 4th one and never came back to the site again. If it takes 40 minutes of red tape just to add links it's not worth it.</description>
		<content:encoded><![CDATA[<p>I spent 40 minutes on Reddit trying to submit 5 of my links. I got up to the 4th one and never came back to the site again. If it takes 40 minutes of red tape just to add links it&#8217;s not worth it.</p>]]></content:encoded>
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		<title>By: AlexW</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-749657</link>
		<dc:creator>AlexW</dc:creator>
		<pubDate>Mon, 23 Jun 2008 22:37:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-749657</guid>
		<description>No-one wants a dull, humorless web. I'm all in favor of using relaxed, 'humanesque' language when interacting with users rather than the common 'robot speak' tone most sites still use.

However the reality is, when Reddit ask you to fill in a CAPTCHA, they are asking you to do work for them. As a user, you don't currently have a problem with spam on the Reddit site. As a company, *THEY* have an issue with spam, and they are asking you to perform -- like a little mouse in a wheel -- to solve &lt;em&gt;&lt;strong&gt;their&lt;/strong&gt;&lt;/em&gt;problem. Now, that's cool. They aren't alone there, but by necessity, this exchange HAS to be one of the earliest exchanges they will have with their new friend, 'Mr First Time User'.

So considering humor isn't a universal constant -- something that is widely considered funny in Pakistan or makes yo' mamma giggle may not make you chuckle so much -- this is probably not the time to try out a 'joke' that has a pretty good chance (IMHO) of p!@#ing off more than the odd user.

Why not establish some rapport with the user, allow them build an expectation on the style of language you use, and then, perhaps get a little more loose and irreverent with how you speak with them. 

It's like trying a dirty joke at a job interview. It's a high risk, low return play.</description>
		<content:encoded><![CDATA[<p>No-one wants a dull, humorless web. I&#8217;m all in favor of using relaxed, &#8216;humanesque&#8217; language when interacting with users rather than the common &#8216;robot speak&#8217; tone most sites still use.</p>
<p>However the reality is, when Reddit ask you to fill in a CAPTCHA, they are asking you to do work for them. As a user, you don&#8217;t currently have a problem with spam on the Reddit site. As a company, *THEY* have an issue with spam, and they are asking you to perform &#8212; like a little mouse in a wheel &#8212; to solve <em><strong>their</strong></em>problem. Now, that&#8217;s cool. They aren&#8217;t alone there, but by necessity, this exchange HAS to be one of the earliest exchanges they will have with their new friend, &#8216;Mr First Time User&#8217;.</p>
<p>So considering humor isn&#8217;t a universal constant &#8212; something that is widely considered funny in Pakistan or makes yo&#8217; mamma giggle may not make you chuckle so much &#8212; this is probably not the time to try out a &#8216;joke&#8217; that has a pretty good chance (IMHO) of p!@#ing off more than the odd user.</p>
<p>Why not establish some rapport with the user, allow them build an expectation on the style of language you use, and then, perhaps get a little more loose and irreverent with how you speak with them. </p>
<p>It&#8217;s like trying a dirty joke at a job interview. It&#8217;s a high risk, low return play.</p>]]></content:encoded>
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		<title>By: loofelevi</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-749546</link>
		<dc:creator>loofelevi</dc:creator>
		<pubDate>Mon, 23 Jun 2008 17:35:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-749546</guid>
		<description>&lt;blockquote&gt;Sense of humour anyone?&lt;/blockquote&gt;

Yup. I would complain about the whole captcha-for-every-link issue, but the "Your letters stick" is friggin funny.</description>
		<content:encoded><![CDATA[<blockquote><p>Sense of humour anyone?</p></blockquote>
<p>Yup. I would complain about the whole captcha-for-every-link issue, but the &#8220;Your letters stick&#8221; is friggin funny.</p>]]></content:encoded>
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		<title>By: twilek</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-749432</link>
		<dc:creator>twilek</dc:creator>
		<pubDate>Mon, 23 Jun 2008 13:12:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-749432</guid>
		<description>Hey, it's reddit.   Don't cry.  It's also not a professional-style site.  So just dry the tears, get over it, and get back on.  Because Reddit is the coolest.</description>
		<content:encoded><![CDATA[<p>Hey, it&#8217;s reddit.   Don&#8217;t cry.  It&#8217;s also not a professional-style site.  So just dry the tears, get over it, and get back on.  Because Reddit is the coolest.</p>]]></content:encoded>
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		<title>By: Ben</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-749300</link>
		<dc:creator>Ben</dc:creator>
		<pubDate>Mon, 23 Jun 2008 04:00:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-749300</guid>
		<description>Instead could you ask a question eg. What is the home stadium of the Atlanta Braves?
then have a link to the relevant Wikipedia article.

How hard would it be for a robot to get around that? Vary the questions and you entertain your visitors and help them learn!

BTW i can't stand those captchas. Those insults on Reddit sure don't improve things. I like the way Digg handles registration process. Feels rewarding!</description>
		<content:encoded><![CDATA[<p>Instead could you ask a question eg. What is the home stadium of the Atlanta Braves?<br />
then have a link to the relevant Wikipedia article.</p>
<p>How hard would it be for a robot to get around that? Vary the questions and you entertain your visitors and help them learn!</p>
<p>BTW i can&#8217;t stand those captchas. Those insults on Reddit sure don&#8217;t improve things. I like the way Digg handles registration process. Feels rewarding!</p>]]></content:encoded>
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		<title>By: noobpreneur</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-748065</link>
		<dc:creator>noobpreneur</dc:creator>
		<pubDate>Fri, 20 Jun 2008 06:21:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-748065</guid>
		<description>I think it's hilarious - and yes, annoying and insulting :) - But Reddit does drive lots of traffic to my sites - at least it was my letters that stink, not me :P</description>
		<content:encoded><![CDATA[<p>I think it&#8217;s hilarious - and yes, annoying and insulting :) - But Reddit does drive lots of traffic to my sites - at least it was my letters that stink, not me :P</p>]]></content:encoded>
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		<title>By: simsim</title>
		<link>http://www.sitepoint.com/blogs/2008/06/18/reddits-flawed-captcha-adding-insult-to-injury/#comment-748049</link>
		<dc:creator>simsim</dc:creator>
		<pubDate>Fri, 20 Jun 2008 05:34:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.sitepoint.com/blogs/?p=2565#comment-748049</guid>
		<description>Great post Matthew.

I've had my share of CAPTCHA insanity and made a rant about it:
http://www.sitepoint.com/forums/showthread.php?t=548798</description>
		<content:encoded><![CDATA[<p>Great post Matthew.</p>
<p>I&#8217;ve had my share of CAPTCHA insanity and made a rant about it:<br />
<a href="http://www.sitepoint.com/forums/showthread.php?t=548798" rel="nofollow">http://www.sitepoint.com/forums/showthread.php?t=548798</a></p>]]></content:encoded>
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