Kicking off day two of the Web Directions conference was an inspiring talk by the charismatic Scott Berkun.
Scott described several myths that exists about innovation — including the misconception that ideas are external to us, and that epiphanies come to us when we least expect it. He gave examples of famous characters in history: Archimedes, discovering how to identify gold by measuring its density, and Newton’s famous revelation of the existence of gravity. People latch on to the story that they want to hear (e.g. Archimedes leaping naked from the bath tub and running through the street, and Newton lazing about until an apple landed on his head). The reality is that inventors and innovators spend their entire life trying to solve a problem, and the hard work that these famous characters invested is quickly forgotten.
He suggested that, in a company, the less you use the word “innovation”, the more likely you are to do it. If you’re using the word regularly, you’re in big trouble.
Innovators are essentially explorers: they pick a blank spot on a map and say “I want to go there and bring back cool stuff”. Star Trek, however, is an inaccurate representation of exploring — all the hard stuff and the boring stuff is glossed over with warp drives and teleport machines.
More interesting explorers can be found in history — Magellan, who is famous for circumnavigating the world, actually died half way. British explorer James Cook is remembered for “discovering” much of Oceania, not for dying in a disastrous expedition to Hawaii.
However the way people talk about an invention before and after are very different. Beforehand, the consensus is “these people are crazy, they’re wasting their time”. Afterwards, people look for the breakthrough moment, the magical moment, because that’s what they want to hear. DaVinci, Magellan, Cook etc all worked on things that nobody else believed in, but they persisted anyway.
Any time you innovate, someone will have an emotional response to change that your invention will bring about
Matthew MagainMatthew Magain is a UX designer with over 15 years of experience creating exceptional digital experiences for companies such as IBM, Australia Post, and sitepoint.com. He is currently the Chief Doodler at Sketch Group, Co-founder of UX Mastery, and recently co-authored Everyday UX, an inspiring collection of interviews with some of the best UX Designers in the world. Matthew is also the creator of Charlie Weatherburn and the Flying Machine.
