To many professionals, selling is a dirty word. And that’s okay, because by not selling, even unselling, you end up selling more.
My hard drive just crashed on a laptop I’ve had since 2000. I went to the local computer repair shop to get a new hard drive for this laptop and to buy a long-overdue desktop.
On fixing the laptop, the computer salesperson said, “You know, if you don’t want to get the new desktop now, that’s okay.”
I poked some polite fun of him saying, “You have to be the worst salesperson I’ve ever met, offering to give up a $1,000 sale.”
He said, “Not at all. I only want you to buy something if you really want to. We don’t sell people things they don’t want or need.”
Of course I bought the system. Plus, I’ve already been back a few times to get some upgrades.
This salesperson has been extremely responsive, and quick to turn around any upgrades. And I now know he has my best interests in mind.
So it is okay, and even a good idea, not to sell, in case you were worried. So long as you ask good questions and deliver a solution to your customer, you will do fine.
SitePoint WordPress Restaurant Theme
SitePoint WordPress Ecommerce Theme
SitePoint WordPress Portfolio Theme
Responsive Web Development
Elm: A Beginners' Guide to Elm and Data
Jump Start Responsive Web Design, 2nd Edition
Designing UX: Prototyping
Researching UX: Analytics
- 1 The 3 SaaS Metrics That Matter (& How to Improve Them)
- 2 6 Unexpected Mistakes That Keep Developers from Getting a Raise
- 3 How to Boost App Downloads by A/B Testing Icons
- 4 6 Tools to Stop Your Devs and Designers Strangling Each Other
- 5 7 Deep Work Tips That Will Dramatically Boost Your Productivity