Network Implementation Specialist

Job Title: Network Implementation Specialist About telMAX Inc.: telMAX is a private equity backed all fiber digital infrastructure platform that provides a 21st Century alternative to traditional telecom networks. Recognized for three consecutive years as Canada’s Fastest ISP with an industry leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario. Your Position & How You Will Contribute: Working out of our Newmarket tech center reporting to the Manager, Network Engineering, the Network Implementation Specialist will play a critical role in ensuring the reliability, scalability, and performance of the Service Provider network. Working closely with Field Operations, Construction, and Design Teams, you will be responsible for deploying, maintaining, and improving telecommunications infrastructure, including points-of-presence (POPs), co-locations, and interconnects including the routing, optical transmission and server. This position combines hands-on technical work with strategic responsibilities, including concept-to-proof lab work for new physical and logical network topologies, maintaining deployed high availability topologies, activities that help reduce MTTR (Mean Time to Repair), and enhancing the overall efficiency and accessibility of technical information. Your contributions will directly support the company’s objectives by delivering a robust network that differentiates our value proposition and ensures high availability for our customers. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization. The right candidate for this role is highly organized, a big picture thinker, a planner and producer. Responsibilities & Key Duties include: Network Deployment and Maintenance o Complete Outside Plant (OSP) activities to reduce MTTR, increase capacity, and improve network reliability, accessibility, and availability. o Deploy and maintain service points-of-presence (POPs), co-locations, and interconnects, including: Installation of active and passive equipment into racks/cabinets. DC wiring and battery backup installations. Fiber cabling, splitting, and Ethernet termination for management networks. Ensuring general cleanliness and structured cabling to facilitate high availability. Network Design and Implementation o Design and implement physical and logical network topologies to meet the needs of a modern service provider, including: Optical transport/WDM networks. IGP/EGP in a Junos environment. Passive Optical Network (PON) elements, including splitters and power budgets. Security and server infrastructure. Incident Response and Operations o Rapidly respond to incidents, including during off-hours, to minimize network downtime. o Drive to remote locations and perform maintenance or repairs as required. o Operate hand and power tools for installations and maintenance. o Handle and lift equipment weighing over 20 lbs. Collaboration and Ownership o Work closely with Field Operations, Construction, and Design Teams to align with company objectives and ensure project success. o Share ownership of the network’s role in achieving company goals, with a commitment to delivering value-added services that differentiate the company. Documentation and Reporting o Prepare and maintain formal documents such as Lab Reports and Standard Operating Procedures (SOPs), ensuring steps are clearly itemized and contingencies considered. o Develop reports and maintain detailed records of network deployments, upgrades, and maintenance activities. Cultural Alignment o Uphold telMAX’s cultural values by demonstrating accountability, innovation, and commitment to delivering high-quality work. Attributes: Quick Learner: Thrives under high stakes and expectations. Creative Problem-Solver: Capable of understanding the big picture and developing innovative solutions. Builder: Comfortable working with both physical and logical elements of modern ISP environments. Technically Skilled: Considers a USB-Serial adapter part of essential hand tools. Responsible and Punctual: Able to work effectively both independently and as part of a team. Detail-Oriented: Skilled at breaking down complex projects into manageable tasks. Effective Communicator: Excels in preparing formal documents such as Lab Reports and SOPs. Education: EE/CompSci grad: Degree in Electrical Engineering (EE), Computer Science (CS), or a related field. Diploma in Electronics, Electrical, Networking, or Security, or equivalent work experience. Experience: 3-5 years of experience in telecommunications, OSP engineering, or network maintenance roles. Hands-on experience with Juniper hardware an asset Experience with Linux servers and security platforms an asset Hands-on Experience working in telecommunications shelters, data centers, or similar environments, including racking and cable management. Certifications such as: o Networking Certifications: JNCIA, CCNA, CompTIA (or higher) (preferred). o Fiber Certifications: FOA CFOT or other test and measurement certifications (preferred). Experience in the Canadian telecommunications industry is a significant asset. Valid driver’s license and ability to travel to remote locations as required. Permanent ability to work in Canada is required. Why you Should Join telMAX Inc. We are a dynamic organization that is growing and you don’t want to miss out on the fun. We offer a competitive compensation package Flexible working environment, yes you can work from home or the office… what works for you? Benefits (Medical, Dental, and Vision) Health Spending Account (HSA) RRSP matching program Bonuses And so much more… Apply now to be part of our exciting journey Equity Statement telMAX Inc. values diversity in all its forms and welcomes applications from members of the BIPOC (Black, Indigenous, and People of Colour) community, women, people with disabilities, the LGBTQ community, and those of diverse intersectional identities. Accommodations are available on request for candidates taking part in all aspects of the selection process as well as part of employment with telMAX Inc. In accordance with the AODA Act, for applicants with disabilities, accommodation will be provided throughout the search process. Application Process Interested applicants can apply using the “Apply” option on the posting or send their resume to peopleoperationstelmax.com referencing “Network Implementation Specialist” in the subject line. telMAX Inc. invites applications from all qualified candidates; however Canadian citizens and permanent residents may be given priority.