Senior Manager D365

About the Company: Are you a seasoned Microsoft 365 consultant with a passion for Customer Engagement (CE) and Customer Relationship Management (CRM) modules? This role offers not just a position, but a platform to elevate your career to new heights. Imagine leading a team of experts in a dynamic London-based company renowned for its innovative approach and commitment to excellence. As a Senior Technical Lead, your expertise will be pivotal in shaping the future of the organisation's Microsoft 365 solutions, particularly within the CE and CRM modules. The benefits of this role are substantial. Enjoy a competitive salary package, comprehensive benefits, and the chance to work in a collaborative environment that values continuous learning and professional growth. The company prides itself on fostering a culture of innovation, offering ample opportunities for career progression and personal development. About the Role: The ideal candidate will bring a wealth of experience in Microsoft 365, with a strong focus on CE and CRM modules. A deep understanding of technical architecture, data integration, and customisation within these modules is essential. Proven leadership skills are crucial, as the role involves guiding and mentoring a team of consultants to deliver top-tier solutions. Responsibilities: Leading the design, implementation, and optimisation of Microsoft 365 CE/CRM solutions. Collaborating with stakeholders to understand business requirements and translate them into technical specifications. Ensuring the delivery of high-quality, scalable solutions that meet client needs. Providing technical guidance and support to team members, fostering a culture of knowledge sharing and continuous improvement. Qualifications: Relevant certifications in Microsoft 365 and CRM are highly desirable. Required Skills: Extensive experience with Microsoft 365, particularly CE and CRM modules. Strong technical background in solution architecture and data integration. Proven track record of leading and mentoring technical teams. Excellent communication and stakeholder management skills.