Implementation Manager

Our client within property management and located in Markham requires an Implementation Manager to join their team on a 18-month contract basis. This role oversees digital solutions, aligning them with organizational goals, while identifying opportunities to leverage AI and machine learning for efficiency, decision-making, and automation. Focused on enhancing systems for stakeholders, it involves implementing and integrating tools. Reporting to the Director of IT, you’ll collaborate with key stakeholders, including the VP of Finance, Operations, and HR. Responsibilities: Implementation Management Collaborate directly with stakeholders through all stages of implementation, analyzing business needs, recommending best practices, and ensuring smooth, on-time/on-budget completion of IT implementations. Analyze, evaluate current systems and data, prepare for migration to new IT solutions, and plan for seamless integration. Design, implement, and test system updates; resolve issues, troubleshoot problems, and identify design needs. Conduct performance audits and system reviews to identify and address areas for improvement. Enforce system policies, procedures, and standards while maintaining and updating system documentation. Partner with the Director of IT in monitoring industry trends in AI and emerging technologies to recommend strategies aligned with organizational goals. Project Management Manage multiple implementations simultaneously, ensuring timely delivery and effective resolution of project challenges. Define project goals, scope, and deliverables; manage project timelines, budgets, and resource allocation effectively. Partner with cross-functional teams to gather business requirements, align on objectives, and foster clear communication. Assess and integrate software solutions into existing infrastructure while maintaining compliance and minimizing risks. Drive change management efforts, ensuring seamless system adoption through training and stakeholder engagement. Provide regular updates, reports, and insights to leadership and key stakeholders. Qualifications: Bachelor’s degree in Business Administration, Information Technology, Project Management, Finance, or a related field. PMP or CAPM certification is required. 5 years of project management experience, including 2 years in digitization or IT transformation. Experience with Sage implementation is an asset. Real estate or property management industry experience is considered an asset. Expertise in project management tools such as Microsoft Project. Advanced proficiency in Microsoft Office Suite. Strong problem-solving, leadership, and communication skills. Organized, detail-oriented, and results-driven TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.