Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. About TCS: TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Role Description: • Coordinated with client/internal technical teams during the any DEFECT TRIAGE and fix process. • Participated in change management during regular or non regular hours. • Responsible for providing complete support for user issues related to application and resolution. • Monitoring of dynatrace to make sure no application issues are reported Handling application outage and ensure minimal/no impact to business while recovery. • Worked closely with business and users to resolve issues regarding the Angular application promptly to avoid any adverse business impact Assigned, Coordinated and managed production support independently and efficiently. • Actively participating in cross training and knowledge transfer session for new team members. Required Skill Set: Angular, Java/J2EE , SQl Server Service Now , Jira , SOAP, Rest API. Desired Skill Set: • Knowledge of Angular application for production Defect triage and FIxes. • Knowledge of ITSM process also various phases of software development life cycle (SDLC) like Agile, Waterfall and Incremental process. • SQL SERVER, Basic Knowledge in scripting language like Shell, Perl, Python and Automation. • DevOps tool like Jenkins, GIT, Bitbucket would be handy Dynatrace Monitoring tool understanding Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.