2nd Line IT Support (Norwich)

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period. Benefits: £28-36k Base (DOE) Hybrid Remote (2 days/week WFH) 25 days holiday (plus BHs) pension profit share private healthcare gym free parking enhanced maternity/paternity more Key skills, experience tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis IT problem resolution to 2nd line level. Configuring, setting up supporting small/medium sized IT networks Project based work including IT deployments, migrations upgrades. Experience with IT Managed Services (MSP) outsourced companies preferred. Full UK Driving Licence and own transport. Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.