ITIL Server Engineer

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community . Our challenge Synechron is working with a leading financial organisation on a long term, large scale program of work reducing software technical debt across a server estate. We are looking for an experienced Server Engineer to analyse inventory data and propose actions, with the purpose of reducing software technical debt and reporting on progress. Role: Perform software installs, removals and upgrades following ITIL change process Perform Operating system in place upgrades following ITIL change process Perform actions to the specifications laid out by Leads and Product Owners Perform troubleshooting and incident and problem management related to tech debt reduction and meet service level objectives Work with server owners to agree and schedule activities Role Requirements: Experience of software management Experience of Red Hat and Windows Server essential with Amazon Linux an advantage Experience of relevant automation tools Experience with Application Management SSCM - packaging, installing, removing Excellent communication skills, both written and verbal Preferred: ITIL foundation AWS experience VMware knowledge Incident and problem management skills Project delivery skills working in small to medium sized projects Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Montreal, QC is CAD $80,000 – CAD $110,000/year & benefits (see below). We can offer you A multinational organization with 58 offices in 21 countries and the possibility to work abroad 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days) A comprehensive insurance plan including: medical, dental, vision, life insurance, and long term disability Flexible hybrid policy to fit your schedule RRSP with employer’s contribution up to 4% A higher education certification policy On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms A truly diverse, fun-loving and global work culture SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.