Senior IT Specialist – Storage Engineer

My client is a leading global Digital Consultancy specialising in managed services, focusing on hybrid cloud & infrastructure, employee experience and technology services, through decarbonized, automated and AI-enabled solutions. Your job in a nutshell: We are recruiting a Senior IT Specialist to work at our client facility in Cumbria, UK. The role will involve working across multiple IT disciplines (such as servers, storage, databases, security tools, audio visual equipment), but the primary requirement is for a storage and database engineer. As such, experience with Dell. What will you be doing: Incident management to resolution Carrying out regular maintenance tasks to ensure the systems under support are able to continue to meet availability and performance requirements. Carrying out storage monitoring Upgrade hardware, firmware, software under Change control Racking and cabling hardware Patching network connections What are the working conditions? Shift work, following a 2 x 12.5-hour day shifts, 2 x 12.5-night shifts, and 6 rest days pattern Located at customer site - Cumbria Member of a shift team containing one Network specialist, one Infrastructure specialist, and one Storage, Database, and Security Tooling specialist There are five shift teams in total. Requirements: Must hold active SC Clearance and be eligible for DV Clearance An experienced Storage Engineer with excellent knowledge of Dell EMC products (preferably 4 years minimum experience) Hands-on experience of other areas of IT, such as servers, networks, security tools, audio visual equipment ITIL 4 qualified, with experience of implementing system modifications via Change control. Ability and motivation to learn new IT skills. Good stakeholder management Excellent written and verbal communication skills. A strong analytical troubleshooting approach Rewards and benefits: Shift allowance 25 days annual paid leave; Wellbeing programs & work-life balance - integration and passion sharing events; Private medical and dental care; Pension contributions up to 10%; Flex benefits program; Courses and certifications opportunities; Conferences and Expert Communities; Charity and eco initiatives.