Dynamics Architect (CRM/F&O)

Our client in the insurance sector is looking for a contract based Dynamics Architect to oversee and manage their existing Dynamics CRM instance, as well as support the development of their implementation of Dynamics F&O. The ideal candidate has in-depth knowledge of Dynamics CRM architecture, strong analytical skills, and experience in defining technical requirements for Dynamics F&O. Location: Remote Duration: 6 months extension option or fulltime/perm conversion Key Responsibilities: Manage Existing Dynamics CRM Instance : Oversee the administration, configuration, and customization of the current Dynamics CRM, ensuring stability and optimal performance. Change Management : Implement and manage changes to the CRM system, collaborating with stakeholders to understand requirements and ensure alignment with business objectives. Implement Dynamics F&O Solution : Work with existing implementation vendor for implementation of Dynamics F&O. Be the lead to take on support of solution after implementation phase. Stakeholder Collaboration : Work closely with business units, developers, and other stakeholders to gather requirements, assess system impact, and define project scope for both existing CRM changes and RFP requirements. System Enhancements : Identify and implement improvements in CRM processes and workflows to optimize functionality and user experience. Documentation : Maintain detailed documentation of system architecture, configurations, processes, and RFP requirements. Technical Leadership : Provide guidance to the CRM team, ensuring best practices and methodologies are applied throughout the CRM lifecycle. Quality Assurance : Conduct testing and validation for CRM changes to ensure accuracy, stability, and security. Requirements: Experience : 7 years as a Dynamics CRM/F&O Architect or similar role. Technical Skills : Proficiency in Dynamics CRM and F&O, including configuration, customization, workflows, and plug-ins. Familiarity with other CRM systems is a plus. Project Management : Strong organizational and project management skills, with the ability to handle multiple priorities and meet deadlines. Communication Skills : Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders. Problem-Solving : Strong analytical skills to troubleshoot and resolve CRM issues and improve system performance. Certifications : Microsoft Certified: Dynamics 365 or D365 Finance certification