Senior Project Manager
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We are looking for Senior Project Manager to join a successful insurtech client that offers and award-winning digital solutions that allow insurers to provide world-class claims service at a lower cost. Their all-in-one platform, designed by industry experts, helps insurers achieve increased customer satisfaction, improved fraud detection, faster claims resolution, reduced IT costs, and major operational expenditure reduction. Key Responsibilities: • Lead and manage internal and external customer projects with a focus on timely, high-quality delivery. • Liaise with insurers' project teams to ensure seamless collaboration and project success. • Oversee projects related to platform upgrades and research into AI uses within claims. • Establish and enhance Project Management practices and governance. • Serve as the primary liaison between the company and senior stakeholders. • Work across all aspects of the business, including collaborating with the Agile software development team. • Coordinate with an offshore development team of 8 and an internal team of 11. • Utilise Jira and Agile methodologies for effective project management. • Collaborate with delivery leads to ensure cohesive project support and execution. • Drive continuous improvement in project management practices. Key Performance Indicators (KPIs): • Project Delivery: On-time and on-budget project completion. • Client Satisfaction: Positive feedback from clients and stakeholders. • Team Efficiency: High productivity and effective collaboration. • Process Improvement: Successful implementation of best practices. • Quality Assurance: Deliverables with minimal defects or issues. Qualifications: • Proven experience as a Senior Project Manager in InsurTech, insurance, or software development. • Knowledge of FNOL processes and consumer insurance products (Home, Motor, Pet, Travel). Proficiency in Jira and Agile methodologies. • Strong self-motivation and ability to work independently. • Excellent communication skills and experience interacting with senior stakeholders. • Relevant certifications (PMP, PRINCE2) preferred. What We Offer: • Flexible Working Hours: Embrace a work-life balance that suits you. • Stock Options: Be part of our growth story. • Career Growth: Opportunity to advance to the Head of Project Management role. • Startup Environment: Make a real difference in a flat hierarchical structure. • Automatic Enrolment to Pension Scheme (Employer Contributions 3%, Employee Contribution 5%) • 25 Days holiday Birthday
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