Contract Manager - Mobile Telecoms

Contract Manager - Sales & Commercial Permanent Theale/Hybrid- 3 days per week onsite We are looking for a Contract Manager for a telecom infrastructure provider. The Contract Manager plays a critical role in our Sales & Commercial Team. The main purpose of the role is to deliver the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts ensuring customer satisfaction, service level agreement (SLA) adherence, and revenue generation. Responsibilities of the Commercial Contract Manager include: Oversee a portfolio of active contracts for PaaS, IaaS, and CaaS solutions. Evaluate contract proposals and provide strategic recommendations. Ensure all deliverable meet agreed time-lines and specifications. Monitor contract performance against SLAs, managing and mitigating risks. Amend and renew contracts in compliance with company policies and legal requirements. Resolve disputes and implement strategies to optimise contract life-cycle management. Build strong relationships with key decision-makers. Collaborate with internal teams, including technical experts and New Business Managers. Facilitate effective communication among all parties involved in contract execution. Provide strategic guidance to senior leaders and customer stakeholders. Maintain accurate contract documentation and record-keeping. Prepare regular reports on contract performance, revenue, and customer satisfaction. Conduct audits and assessments to ensure continuous improvement. Analyse contract data to identify trends and opportunities for improvement. Ensure all contracts comply with relevant laws and regulations. Identify and mitigate potential risks associated with contracts. Monitor contract performance and compliance, managing issues proactively. Support regulatory compliance, health and safety, environmental, business continuity, and information security arrangements. The successful Contract Manager will have: 3-5 years in contract management, preferably in telecommunications or technology. Proficient in contract management methodologies and best practices. Strong understanding of the mobile infrastructure landscape. Education & Skills Excellent communication, presentation, and negotiation skills. Ability to build strong relationships and manage customer expectations. Highly analytical and data-driven approach. Self-motivated, results-oriented, and able to work independently. Proficient in Microsoft Office Suite and Microsoft Dynamics CRM is a plus.