Business Analyst

Business Analyst – Pension Software – Bristol Location: Emersons Green (Hybrid working) Salary: £45,000 - 50,000 bonus benefits No agencies You’re crucial to unlocking the potential of our market leading software (as voted for by our Clients – UK’s no.1 pensions admin software 2022 & 2023). Yes, we’re ahead of the game with what our software does, yes, we pride ourselves on reacting quickly to our changing environment, but without you, our long list of blue chip and household name clients don’t get any of that good stuff. Our flagship product is IntelliPen, a state-of-the-art, Internet browser-based pensions and benefits administration system, encompassing workflow, document management, payroll, accounting, reporting and all of the functionality a modern pensions department will demand. As part of our continuing growth we are seeking to recruit an additional Business Analyst to work in our Client Success department. You’ll be working on either implementing shiny new clients or helping existing clients with their projects and changes (or both). Implementations are the first chance our business gets to work closely with new clients. This is where we’re installing and configuring our system to meet our client’s needs. We’re focused on building successful and lasting relationships with our clients because we make each other successful in the long run. Working on existing client projects you’ll be helping everyone understand what’s needed and how we deliver it. One of the things that makes us so different from our competitors is the ability for clients to configure our software to do exactly what they want. You’re central to this process and making sure what we do for them is the right thing and is understood by everyone. Whatever you work on, our business analysts are collaborative, great communicators, and make sure our quality is top notch. You’ll also need to work closely with the rest of our teams such as project managers, implementation consultants, testing, and core product developers. Great things happen when people work together so you’ll need to enjoy doing that. Business Analysts are responsible for: Working with clients and the business to document requirements and identify solutions Using clear and appropriate language that allows clients and internal stakeholders to understand what is being asked and what is needed to be done. Helping clients and the business to identify business improvements, assess the feasibility of change, and communicate the benefits. Support the business and clients to recognise where risks to delivery lie or dependencies that could have significant impact on delivery Translating business requirements into functional and non-functional requirements Producing documentation such as specifications, dependency mappings, and process flows Using data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes identify the processes and information technology required to introduce your recommendations Applicants are expected to have: Experience of working as a Business Analyst in a pensions, financial services or IT environment. Great communication with all stakeholders Sound technical knowledge. Experience of requirements gathering to support the configuration and development of software, ideally pensions or other financial services related systems. High degree of numeracy. Excellent team worker with good time management and work planning abilities. Be self-motivated and capable of working independently You’ll need to sweat the detail on data analysis and documentation. Be hard working and willing to go the extra mile when needed. Problem solving and breaking down a requirement. Defining what success looks like. The ability to multitask effectively. Excellent organizational and time management skills. Inquisitive Our generous benefits package offers: 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days Carry over holiday (up to 1 week) Buying and Selling holiday (up to 1 week) Volunteer day – 1 day per year to support a charity or cause that positively impacts the local communities 5% Employer contribution pension Life Assurance Private Medical Insurance Employee Assistance Programme (EAP) Health care cash plan Cycle to Work Scheme Tech Scheme - affordable way to get the latest home and tech for you and family Byond (exclusive discounts on everyday spend) Tusker – Electric Car Leasing scheme Refer a friend bonus Annual subscription for up to a maximum of two professional bodies Procentia Plodders and Pacers – running club Weekly office fruit basket Procentia Pantry Monthly socials If you think you have most of what we are looking for, then go ahead and apply. We’d love to hear from you Procentia is committed to fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise us of how we might be able to support your participation.