Oracle Functional Analyst

Experience with Oracle's finance modules, in an end to end process? Then we would absolutely love to speak Peaple talent has partnered with a large global professional services organisation who are recruiting for an Oracle Cloud Functional Support Analyst. The role will be reporting to the Oracle Support Manager and sits within the Finance Systems Team and will be assisting with the newly built Oracle Cloud Fusion system, transitioning it into a steady state, resolving end user issues, replicating bugs and working with a 3rd Party Managed Service. Role and Responsibilities: • Work in collaboration with finance on their newly delivered Oracle Cloud Fusion system, to deliver high calibre system reports, analysis, and support to business needs are met. • Provide investigation and resolution to incidents and defects related to the full end-to-end process, Oracle EBS modules and connected systems to the Finance domain, considering root cause resolution and scalability. • Work with the 3rd Party support partners, using their ticket portals, to resolve issues. • Highlight major impacting issues to the Oracle Support Manager to ensure the business impact is managed. • Ensure excellent customer service is always delivered to end users. Competencies • You'll need a strong understanding of Oracle Cloud Financial modules – 4 years • Oracle certifications are a bonus. • Excellent communication skills and customer service • Understanding of accounting and month end processes • Ability to liaise comfortably with key stakeholders • Proven ability in translating end users requests into system requests • Operationally focused and confident in working within a busy environment FUN BITS £500 outside IR35 1 day a week in Bristol 3 months contract If sounds a bit of you, then please get your CV in ASAP