ServiceNow Developer

Open to candidates who are looking for Permanent or Contract opportunities in this space. Key Responsibilities and Skills Lead developer of the IAG User Interface in ServiceNow Catalogs visualized in Employee Service Centre. Be able to think like a Business End User not a technologist. Lead knowledge transfer from the incumbent vendor developer partner once Go Live Engagement concludes in late 2024. Partner with rest of IAG Team to understand changes in IAG Software/APIs that may impact the ServiceNow Front End to ensure no outages are experienced Maintain accurate & up to date design playbooks, update sets, operating procedures, training material for IAG Administrators in ServiceNow. Design & Implement new requirements, enhancements to existing functionality and custom workflows as the IAG Solution matures over time, Testing and Quality Assurance – Rigorously test software for bugs and performance during all stages of development and package for promotion In due course this role will likely expand to design & develop additional ServiceNow Solutions/Integrations within the Enterprise Risk/Information Security departments. Skillset Must Haves ServiceNow Fundamentals - Strong ServiceNow hands on development experience Experience on ServiceNow applications like Employee Service Centre (ESC), Service Portal, IT Service Management (ITSM), Integration HUB, and Automation Testing Framework (ATF) 5 years of combined experience on ServiceNow software development. Must have demonstrated experience in Service Portal development, ESC, Service Catalog development, REST based integrations with external tools and Remote tables-based architecture. Integration Skills: ServiceNow is integrated with various systems and tools. Candidates should have extensive experience at integrating ServiceNow with other programs, web services, databases, and APIs. PowerShell skills to support and extend the integrations with AD, CyberArk and HashiVault – Candidate must have experience of PowerShell to support and extend existing integration with PowerShell and other systems using ServiceNow PowerShell spoke architecture Automated Testing: Build automated test patterns to ensure solutions hosted in ServiceNow do not break with ServiceNow or Integrated Vendor upgrades. Problem-Solving Abilities: Skilled to manage the development & implementation of complex business requirements & troubleshoot/resolve issues in a timely manner. Excellent interpersonal, written, and verbal communication skills with the ability to partner with teams who use Service Now solutions to turn business requirements into functional specifications, design & implementation.