Information Technology Engineer

Role Name: IT Engineer Location: Hackney Campus Pay Range: £33,693 - £35,639 Hours and weeks: 35 Hours, 52 Weeks Contract Type: Full time Contract Term: Permanent Position Start Date: Immediate Start Application Close:8th September 2024 The Role: In this role you will provide support to all users of the College’s IT systems including Windows 10 desktops and laptops, Macs, VOIP telephony, managed printing services and AV. You will configure, install and support all College IT hardware systems and assist in the day-to-day maintenance. You will be educated to A Level standard or equivalent, and have a minimum of three year’s hands on experience of working in an up-to-date IT environment. You should have the ability to organise, prioritise and schedule work to meet deadlines, have excellent oral and written communication skills and the ability to apply these when dealing with technical and non-technical staff. Key Responsibilities: You will have ability to communicate effectively by telephone, e-mail and in person with students and staff at all levels within the College. We are looking for a team player with the ability to work flexibly. You will be required to provide administrative support to a busy team and must be able to demonstrate skills in prioritising and scheduling work to deal with multiple tasks whilst working under pressure. What We Offer: Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program. Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. Technology Access: Office 365 and Adobe Suite available for personal devices. For further information please contact Human Resources on 020 7510 7712. E-mail: recruitmentncclondon.ac.uk. The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. About New City College: New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country. Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. East London is dynamic, innovative and entrepreneurial. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.